York Car RentalReviews of yorkcarrental.com

As others have said, total scam. Would not let us use our insurance, tried to charge us $700 for theirs. They are not located anywhere near the Orlando airport despite Priceline indicating they are. The strategy is simple:1 drop you off in a bad neighborhood in a strange city. 2. Massively upcharge. 3. Bully and intimidate (the woman behind the counter yelled obscenities at me in front of my children). Luckily there's Uber! Refused the car and got a rideshare to the hotel. There were five families on our shuttle with us, all five took an Uber and refused the car.

Horrible experience, their agents at the airport said they cancelled my car as the flight was 40 minutes late to land. I prepaid over a 1000 months ago and they lied about there being a shuttle to take me from the terminal. They never gave me another car and said you can either pay for another or leave. Complete scammers. Avoid.

That was the worst experience of any Rent-A-Car company, the guy that was working there tried to sell me stuff that i didn’t need !he just cared to make a commission,.. and every other company charge between $100-$500 on the card that when we take the car-back, they refund it,. but YORK try to charge us $2500,.., ,and they had a sign that accept AMEX and he told me they don’t accept it just because I didn’t wanna buy any other services from him👎👎👎

We booked with Priceline to rent a car from York Car Rental in Orlando Fla. Once we got here they refused to honor the Priceline insurance and wanted to charge $2500 Deposit and wanted to charge us $40.00 a day for insurance. What a rip off!!! Do not use!!! They are huge scam!!!

+5 York Car Rental receives predominantly negative reviews, with customers frequently complaining about poor communication, hidden fees, hidden fees, shuttle issues, and poor vehicle condition. Many reviewers describe their experiences as a "scam" and advise against renting from the company. While the company states it provides competitive rates, user reviews suggest a significantly negative customer experience is common.

Location: Denver, CO Date: 9/11/25 Waited 20 minutes for a York shuttle at the airport because they only had one shuttle operating. Upon arriving, they refused my business payment and insurance (I'm the sole owner). I was willing to let this slide and continue with the reservation. However, the other four customers in the room began having troubles of their own with their reservation and we're vocalizing their complaints. At that point, the owner, who happened to be the man I was working with, kicked EVERYONE out! Including me, even though I hadn't complained. It was at noon on a full-sun day and temperatures were in the 90s. There was not another business within a 1/4 mile and some of his customers were elderly, walking with canes. We all had luggage, places to be, and he didn't assist to find us transportation, offer us water, or provide any help of any kind. We were kicked to the curb and stranded. AVOID AT ALL COSTS! Pay more for reputable rental services!

Had a problem with the call and you did not call back. Called for 5 days. Nobody answers the phone. Very bad business.

Do not rent from this company. I rented from Orlando Int. Airport This was the absolute worst rental company I've ever dealt with. Read the other reviews, they're all the same. This company is TRASH! They fraudulently charged my credit card a month after I rented the car. Customer service is non-existent. Save yourself the trouble and avoid this company.