York Car RentalReviews of yorkcarrental.com

The rental company sucks.. They scam you... They over charged and forced my kids into a $200 toll pass..plus extra insurance..charged the 160 for the car originally rented, then added a $250 deposit and then charged another $378. Customer service sucks... Definitely do not use this company. They just wanna get all the money they can from you. If your younger they screw you worse. No papers were given when they picked up the rental. They had a guy hit them while parked at the beach... Car company was not very helpful. Didnt even care what happened. Still told my son he may owe out of the deposit they are holding. The other driver has insurance, and a police report was filed plus the added insurancethey made him get. Why would he even owe more when he wasn't even at falt... This company is the worst ever to deal with. Worst nightmare company out if tampa florida.

I visited this car rental company, but they refused to provide me with a vehicle. They did not accept my insurance from State Farm, nor did they accept the coverage I had purchased through Priceline. Additionally, the staff member at York was extremely rude and unprofessional. He was wasting customers’ time, and everyone in line appeared frustrated. He insisted that I purchase their highly overpriced insurance and also pressured me to buy a daily toll tag costing $35–$40 per day. He clearly stated that if I did not agree to these conditions, I would not be given a car and would need to seek a refund from Priceline. He showed no willingness to assist. Furthermore, he required a $2,500 deposit, which seemed excessive. I felt pressured into accepting their terms after being kept waiting in line for over an hour. It appeared to be a deliberate tactic to push customers into agreeing out of frustration and inconvenience. I was not comfortable with this situation, as I prefer to make my own decisions without being pressured. As a result, I declined their terms and returned to the airport. I will be raising this issue with Priceline. This is totally SCAM. AVOID this. This was PANIC. It's very frustration when you start your vacation with dealing with this unprofessional people.

They are scammers worst car place to rent from and the price is ridiculous and they don’t go with any insurance and if they do their deposit is $2500 +1499 a day which is crazy. Do research I got my whole deposit back. Go with a better car rental like Hearst or budget even Payless

York rental accepts all private insurance but Auto Owners. We booked through Priceline and the counter staff claims York prices differ from Priceline. So you are pressured into buying their car insurance because you are stranded at the rental facility. Never, ever, ever again!!! Hidden fees like crazy.

Worse experience, they have a lot of hidden fees. Run don't waste your time.

This is a scam. I should have checked the reviews. They are scamming everyone for insurance. I am filing a complaint with the government for this scam. Would request other people also to file a complaint with Orlando tourism

Scammers. I rented a vehicle for my son who is 23 years old and he's also on my insurance and yes, his name is on my insurance. The lady at the counter asked if we can show proof and we did but then she changed her story and said that the insurance had to be in his name that's not what you said is what I told her unfortunately we had to pay additional because of the insurance, not being in his name, I'm in Georgia and my son was in Houston Texas at that point. He had to have a car we've already paid money towards the car but had to pay additional $300. Do not rent from these people. I wish I would have read the reviews before this is a warning do not rent from York rental. I tried to call them several times could never get anyone do not ruin it from them.

ZERO STARS – COMPLETE SCAM When you arrive, they suddenly tell you that your insurance coverage must be $100,000 or more, even though none of their vehicles are worth anywhere near that amount. Then they try to force you to purchase their insurance with extremely high deposits. I was forced to pay for daily coverage even though I have **GEICO insurance and have never had this issue with any other rental company. The truck I originally booked was not available when I arrived. Instead, they gave me a smaller vehicle that clearly needed an alignment. The steering wheel was shaking and the vehicle kept pulling hard to the right. When I called them about it, they tried to tell me the car was “fine.” I returned it anyway because it felt unsafe. Magically, within 20 minutes of returning the defective vehicle, the exact vehicle I originally reserved suddenly became available. When I returned the rental, there was no staff present except someone cleaning the vehicles. He inspected the car and said everything looked fine. He called his manager, who arrived about 30 minutes later to close me out. She asked if I needed to be closed out, gave me my receipt, and I left. Two days later (March 4), they charged my card $700. I immediately called the company. They repeatedly put me on hold and even hung up. Eventually someone told me the charge was for “smoking in the vehicle.” This is completely false. I do not smoke at all, and while my fiancé smokes cigarettes, she never smoked in the car. The only time she smoked was outside the building while we were waiting to pick up the rental. It seems like they used the fact that she smoked outside to make this accusation. The employee even claimed it was marijuana, which is completely untrue. We rent vehicles often while traveling and are very careful about rental rules. We even took the car to a car wash before returning it, so the vehicle was actually cleaner than when we received it. Their story also kept changing. First they said marijuana was found under the back seats, which is impossible because it was just me and my fiancé on a birthday trip, and nobody was even sitting in the back. Then they changed the story again and said cigarettes. An employee said he would speak to the manager and call me back, but he never did. Now every time I call, they leave me on hold for long periods of time. This small rental company appears to make money by making false accusations and charging customers outrageous fees after the vehicle is returned. I strongly recommend avoiding this business. DO NOT RENT FROM THEM OR ANY BUSINESSES AFFILIATED WITH THEM.