York Car RentalReviews of yorkcarrental.com

DONT RENT FROM HERE YOU WILL BE SORRY. IT WAS TGE WORST TRAVEL EXPERIENCE IVE EVERY HAD IN YEARS OF TRAVELING. THE PLACE IS A TOTAL SCAM. WAITRD FOR HOURS TO BE TURNED AWAY DUE TO INSURANCE FROM MY STATE TGEY DID NOT EXCEPT IT. ALMOST EVERY CUSTOMER INCLUDING MY FAMILY AND I LEFT DISTRAUGHT. WE WERE STRANDED WITH NO TRANSPORTATION AS DARKNESS ROLLED IN. WE HAD TO UBER BACK TO THE AIRPORT BECAUSE THE SITE IS NOT AT THE AIRPORT AS STATED WHEN BOOKING. I BOOKED THRU A THIRD PARTY IE.. PRICELINE. WORST EXPERIENCE EVER. I HOPE THIS REVIEW WILL HELP SOMEONE IN THE FUTURE FROM THIS COMPANY AS MY FAMILY AND NEARLY EVERY CUSTOMER THAT WAS AT THIS RUN DOWN SCAM BUSINESS HAD EXPERIENCED. AWFUL AWFUL AWFUL !!!!! THE STAFF WAS EXTREMELY RUDE AND DISRESPECTFUL. I REALLY WANTED TOJUMP THE COUNTER AND ASSAULT THEM.PLEASE DONT RENT FROM HERE IN ANY MANNER YOU WILL BE SORRY!!’ COST ME $300 DOLLARS EXTRA TO GET A RENTAL AT THE AIRPORT. SCAM SCAM SCAM.

The worst customer service, I rented a car from this company was robbed broken window and charged me a 3000 dollar deductible. They are a lying cheating company don't rent from them beware.

Please if someone else was scanned by this company York car rental in Toronto, charged a crazy amount please contact me jennycruz1778 @ gmail.com so we can collect data an sue this company is scanning a lot of people , we need to stop them asap and prove they’re scans. Please please please share this information to find more victims of fraud

Do NOT use this company if its the last rental company in the world! Your credit card is not safe with them. This car rental does not give you an option to prepay tolls then charged me over $300 for less than $10 tolls. The most dishonest rental company ever!

They Rob your money

My partner and I had a terrible experience with York Car Rental in Cancun, Mexico. In the afternoon on Dec 24th we arrived at Cancun Airport. No one was waiting to pick us up as per our reservation. We called all 3 phone numbers, provided in the voucher, but no one answered. Later we took a taxi to their office only to find that they are not there and no one has heard of them either. Very disappointing experience and not a great way to start your holiday.

We were in line on time. Then, after we waited in line OVER 3 hours, we were told id we were 2 hours late then, our reservation would be canceled No help from Priceline. Could not rent a car anywhere nearby because it was after midnight. The man behind the counter said it was a scam, also. We have it all recorded.

I booked an eight seater rental car from YORK CAR RENTAL NW33rd avenue, Miami. All fees were paid on Priceline. When I got there on December 23rd with my family, which included two young children and my mother I was told that I had to pay a $2500USD deposit's which would take at least two months, the CSR JORGE (that is what he said his name was) stressed on at LEAST TWO MONTHS to be refunded. It appeared that he didn’t want me to take the eight seater because he kept repeating that he could get $350USD a day for that vehicle when I only paid less than $185USD a day. However, he could offer me a seven seater for the same price that I paid for the eight seater. He claimed that he was doing me a favour and would reduce the deposit to $1000USD. I agreed after looking at my family suffer outside in the cold. I paid the toll charges and he stated that I had a mandatory insurance to take with his company. I had already paid for the insurance on Priceline but I agreed to it as well because he said that he would reduce the deposit to $500.00USD. My car was swiped for almost $1000.00. Mind you he tried to charge me for 7days when the period was only 6days for both insurance and tolls. When my sister pointed this out to him he got upset. I then told him that I had insurance with my credit card company. He said that I had to prove that the payment on Priceline was made with my credit card. I did, I showed him my receipt and he said that I must take his insurance and he happily pointed out that he had already taken out the payment. When I told him that I was going to call my credit card company he got angry and cancelled my reservation. I asked to speak to the manager, he said that the manager would be back in 30 minutes. After an hour and a half no manager. At that time my family had been traveling for almost 24hours. I went back to the attendant and I asked him to reverse the charges and he gave me a piece of paper stating that I had a favorable balance of $493.71. He said that the reversal would be made on the credit card. I asked about the $500.00 deposit, he said that it was just a hold and would be reversed in a couple of hours. After 24 hours no reversal, I drove from Weston back to Miami and this time I spoke with Gianpaolo who was very kind and apologetic. He called his manager and assured me once again that the charges would be reversed. It has been more that 24 hours and no charges have been reversed. It is December 25th 2023 and I am out $993.71 plus the cost of renting another vehicle and wasting two of my family’s vacation days in Florida.