YORK is an international rent-a-car company that was established in 2008. We are proud to provide the latest model of high-quality fleet and competitive rates at the top airport destinations. Our business model is value for money airport car for hires. We provide car rental services whether for a few hours, a few days, a week, a month, or more.
York Car Rental (yorkcarrental.com) has 138 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Also known as
yorkcarrental.com
Website
yorkcarrental.com
Category
Vehicle Rental
Location
Commerce City, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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If i could give zero stars i would. I reserved a car for my trip to Tampa through priceline. Landed at the airport, waited for my luggage which was delayed, waited 40 minutes for the shuttle, waited another 40 minutes on line at the rental company to watch everyone in front of me be denied their car rental. I get to the counter and i am told my reservation was cancelled due to being "late" for pick up - which was due to their shuttle being late and waiting in line. and that they could not do anything about it. This was paid IN FULL upon booking. I then asked them to rent a car (since i needed a car) and they said they couldnt do an "at counter" booking and there was nothing they could do for me. People on line behind me were also turned away for the same reason. WORST EXPERIENCE. DO NOT RECOMMEND.
Response from York Car RentalMar 13, 2024
Dear Valued Customer, We would like to look into this further. Please email [email protected] with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. -JP
TI
Taty I.
York Car Rental in FLL not recommended
In priceline I reserved a medium SUV like the RAV4 and they give a small SUV a Nissan Kicks. I did allegations to the personnel and they didn't give me the equivalent. I paid in Priceline an insurance but they made me paid for another insurance obligatory telling me that if I dont paid that insurance I can not rent.
Response from York Car RentalMar 13, 2024
Dear Valued Customer, We would like to look into this further. Please email [email protected] with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. -JP
WH
Walter H.
Rented car through Priceline.com and…
Rented car through Priceline.com and had the worst experience with the scammers at York car rental in Fort Lauderdale Florida. Took 2 hours to try to get car. They wanted a $2500 hold on my credit card. Got the car. Went 1 block and already had a low pressure reading on right front tire. Came back to York and asked for a replacement car. They proceeded to drive the car away, fill the tire and give it back to me and said everything was ok with the car. I looked at the tire and it had a screw in it. I refused to take the car, and asked for a new car. They refused to give me a new car. Asked for another $150 credit card hold and said that I couldn’t prove that I didn’t drive over the screw. I refused to give them additional monies and returned to the airport to rent a car from Hertz without a hitch. AVOID YORK AT ALL COST.
Response from York Car RentalMar 2, 2024
Dear Valued Customer, We would like to look into this further. Please email [email protected] with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. -JP
MB
Martin B.
Be honest with the total cost and also…
Be honest with the total cost and also the deposit money when I was there one couple was paying $500 and they wanted me to put 2500 down that is illegal
Response from York Car RentalMar 2, 2024
Dear Valued Customer, We would like to look into this further. Please email [email protected] with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. -JP
YC
Yeshaya C.
Worst car rental experience ever I…
Worst car rental experience ever I believe they’re here just try to buy up all the extra I rent cars at least twice a year when I go away. I figured I’ll save a few dollars the place is scam.
Response from York Car RentalMar 2, 2024
Dear Valued Customer, We would like to look into this further. Please email [email protected] with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. -JP
FO
Friend of T.
DO NOT FALL FOR THIS SCAM RENTAL…
DO NOT FALL FOR THIS SCAM RENTAL COMPANY. I prepaid a rental for my stay in Mexico at the Cancun airport. The instructions were clear as to where I would be met by the shuttle. I waited there for 2 hours having called every number they listed. One of the numbers had been disconnected. The other number went to a voice mail that was never answered as I did not hear back for them at any time during my 2 month stay. When it became apparent that no one was coming, and that this company may not even exist, I walked back into the airport and rented a car from Avis. Having returned to Toronto I tried to contact them at the number they've provided and it went to a voice mail that was full. Don't waste your time or money with this company. As we speak I am on the phone with the bank who issued my US credit card that I put the pre-payment on. Hopefully they can reverse this charge, and if not I will sue them in small claims court
Response from York Car RentalMar 2, 2024
Dear Valued Customer, We would like to look into this further. Please email [email protected] with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. -JP
LA
Lauren
DO NOT RENT FROM HERE
DO NOT RENT FROM HERE. YOU WILL REGRET IT AND BE STUCK WITH OUT A CAR.
If I could give this place zero stars I would. They don’t even deserve one star. They cancel your car rental (that was already paid for in advanced) if you show up an hour past your window time. The line was so long due to an event with some people still in their window time but by the time they got up to the counter they were turned away bc of going past their time. Even if it was by 5 minutes. They do not car at all. We were left stranded with no car. The staff was rude and disrespectful.
DO NOT RENT FROM THIS PLACE.
Response from York Car RentalMar 2, 2024
Dear Valued Customer, We would like to look into this further. Please email [email protected] with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. -JP
BH
Bruce H.
do not do not do not rent a car or…
do not do not do not rent a car or accept York rental car through third-party billing services. I learned the hard way through car 8 rental , which I’ve always had great luck in the past!!
our experience was with York rental Fort Lauderdale although our reservation through car 8 rental company said that York was on airport site which it was not. They did have a shuttle bus at the Fort Lauderdale rental car terminal and we took maybe a 10 or 15 minute ride to a warehouse look like in a ghetto neighborhood of the city.
worst worst. Worst experience of my life waited over an hour and never even got to the line and I was number four in line when I arrived when we left hour and a half later, there was at least 20 people behind me. I already had prepaid through the booking, car 8 rental agency, so paid in advance and noticed all of the people who made it to the car center were forced to increase their insurance coverage and put $750 or up to $1250 on a credit card because their deductible was not high enough. The managers were arguing with the customers , it was the worst experience of my life. It’s an absolute scam. They should be investigated for fraud. They cannot continue to do business this way. I was just afraid that if I put a security deposit on my credit card that I would never never never see a refund again because they would say I scratched it or had a dent or something and all of that would’ve been contested , my wife and I took a shuttle back to the rental car place made a deal with enterprise and then I called the booking agency car 8 rental and they refunded me my prepaid booking for the rental car at York. Horrible, horrible, horrible experience. I hope the feds read this, and somebody works in investigation , no one should ever ever ever use your rental. Actually when we got into the York rental building, there was six or eight other rental car names that they had at that same building with the same scam for increased insurance cost to rent their cars I’ve rented cars, my whole life, and I’ve always denied the coverage knowing my insurance company had a high level of liability and I was covered through , my insurance company, I had all of my deck pages at State Farm insurance, but none of that seem to matter to any of those people that were in line in front of us. Terrible experience nobody should have to go through it !!
Response from York Car RentalMar 2, 2024
Dear Valued Customer, We would like to look into this further. Please email [email protected] with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. -JP