Over a year trying to resolve missing curriculum, still nothing
I have been trying to get a resolve of missing curriculum that I have tirelessly been asking about for OVER a year now. I keep getting told by Gustov that it has been sent to the people in charge and that I will get a response, and still yet to see one. I have sent many dm's and emails to Nikolai, Megha Banerjee and support to hear nothing. Half the curriculum is missing from the Ayurvedic Dermatology & Trichology Course. I have sent pictures. I am very disheartened by YogaMu.
DL
danieland L.
didn't receive anything
I purchased a course and didn't receive it. Nothing in spam . No response from support. I did receive an email when my payment didn't go through. Nothing after it actually did..
LS
LaJuana S.
$250 DOWN THE DRAIN
I ordered $250 worth of courses from this company and never received the link to get my courses. I've emailed and disputed the charges and still have not received anything. Now it seems as if they've convinced PayPal that I'm not being honest about my disputed charge. I want my money back at this point. In my email there are hundreds of emails from "student support" that are just advertisements for future courses. I want my money back. NOW.
Response from YogamuSep 11, 2025
Dear LaJuana,
Thank you for reaching out. Course enrollments are fully automated, and the access links are normally sent right away. They may have gone into your spam/junk folder.
To resolve this quickly, please start a live chat with our support team at https://yogamu.org. A team member will make sure your courses are activated and accessible.
We’ll get this sorted for you.
Warm regards,
The Yogamu Team
EE
Elle Em G.
Seemingly scammed
I signed up for a course weeks ago and received nothing to indicate I am registered. The money was taken from my account. I’ve tried to email and no response.
Response from YogamuJul 12, 2025
Dear Elle, thank you for bringing this to our attention. We understand how frustrating that must feel. Our records show no emails under your name, so it’s possible we missed your message or it was filtered. Please connect directly with our 24/7 support team at https://yogamu.org via the chat button in the bottom corner. They’ll help resolve this immediately and make sure you receive everything you signed up for. We’re here for you!
RH
Ryan H.
Update/Review #2
Update/Review #2. The owner, Nikolai, sent me a message right after my 1st bad review for horrible customer service. The first review was after months of being ignored. He did help me get access to the new platform, but it took some time for the hundreds of hours of work I did on the other to transfer. I'm not sure it all did because it's been so ridiculous dealing with him also. I asked 2 questions since July. (It's Feb 4 now) #1 how much of the 1600hrs is out now that I have access to. #2 when will the rest be released. I've asked him at least 5 times, and Ravi many many times before that. I've completed almost everything that is currently available. I don't know if the rest even exists, which is why I keep asking. ** Nikolai actually had the nerve to ask me to delete my bad review. He said "can you delete this? I don't think this is cool" He goes on to say how they are a traditional school etc.. . This was in a message right after (but days later) the questions I asked again. I screenshot everything. So, while he did help some, the responses and wait times are ridiculous and the absolute refusal to answer my questions, and trying to turn it on me and act like I'm not Yoga enough or something are the reasons for another update. It's absurd. I've never left a bad review for anything. I'm a pretty understanding guy. *I will edit this or leave another if he answers the questions I've been asking for so long. It's made it so I don't think it's worth bothering with completing the program. I don't have any evidence that the rest of the program even exists. It's the customer service and access to what I paid for that's the problem.
*So, Nikolai, here's another chance for you to answer those questions.
Answer them here and I will update my review.
Response from YogamuFeb 5, 2025
Thank you for your feedback. We are a traditional yoga school and uphold high standards for both our coursework and professional conduct. We have assisted you multiple times with access issues and have addressed your questions as best as possible. The full program rollout is ongoing and is scheduled to conclude in March.
In addition, we have invited you to participate in live classes, as we believe connecting with fellow yogis in the course would be beneficial to your learning experience. If you are experiencing any specific access issues, please reach out to our support team directly so we can assist you further.
We wish you the best on your yoga journey.
SI
Simmi
Refund not issued for program!
Refund not issued for program!
I have been waiting for over 3 weeks for a refund and no one from their customer service team answers my emails.
Credit card company is now involved so hopefully Yogamu starts being professional and following proper business practices.
Be extra careful when enrolling with this school.
Response from YogamuNov 15, 2024
Thank you for sharing your concerns. I’m sorry to hear about your experience and any frustration caused during this process.
To clarify, your refund request was brought to our attention only recently, and we immediately began processing it. For a program like this—a 3-year course with limited seats—there are specific steps involved to manage cancellations, which can take a little more time.
I understand your concern regarding the currency discrepancy (USD vs. CAD). This could have been resolved with a quick adjustment, and I wish we had the opportunity to address it sooner.
We have already issued your refund, and we hope this resolves the matter to your satisfaction. Please feel free to reach out to us directly if you have any further questions or concerns.
Wishing you all the best in your future endeavors.
LH
leah H.
Yogamu is a scammer
Yogamu is a scammer. Do not order the yoga 200/300hr manual!!! They will not send it. I am so disappointed with this company and paid $200+ for the manual and shipping to Canada and i have still not received it and they will not refund my money!!! Customer service sucks! I ordered this manual back in June. Shame on you Yogamu!
Response: After several attempts at contacting you since June, i have a received bogus tracking number and the courier company states the product was never delivered to them to ship. I have contacted you many times and brushed off each time or my concern has been ignored. It's very disappointing.
Response from YogamuOct 21, 2024
Dear Leah, we are so sorry for your experience. Our schools prints them on demand and shipments are going out almost daily. We print them for students that don't have the opportunity to print this for themselves. We will make sure your get your print shortly. Please understand that we are a small group of teachers trying to make yoga education affordable for all. We don't have large departments etc. When you need to reach out its always easiest to just chat in our large forums or just talk to one of the teachers during one of the 70+ live classes per week that are available to you.
NF
Nadine F.
BUYER BEWARE ⚠️ Yogamu is a total scam
BUYER BEWARE ⚠️ Yogamu is a total scam, waste of your money...DO NOT sign up for their programs as they are not even legitimate!!! it has been 10 days now since I requested a full refund from Yogamu for a special discounted 'face yoga course.' On September 18th, I registered for the course. I waited for one week to receive the course materials and did not receive anything at all. I even tried logging on to my Yogamu account that I still have from having taken Meditation 🧘♀️ Training in the past. I was extremely disappointed by this. I could not access the course at all. I could not get through to anyone either. I was really looking forward to taking this.
Then when the money was taken out of my bank account for the course, and I realized how expensive the fee was for me in Canadian dollars, with the exchange rate, I realized that this is too much money for me at the moment, since I am not working currently. Since then, I have sent many e- mails starting on September 24th requesting a full refund. Each e- mail I receive a reply back with a ticket number staying that someone will get back to me, and no one never does get back to me. I did receive a response that said my ticket would be investigated and if I am found eligible for a refund, then it would take 7-10 days to process. Additionally, I have called multiple times. Most of the time, there is no support person to speak to, only a messaging service. And so I have left several detailed voice mail messages and , again, no one ever gets back to me. I finally spoke to a real person about 3 days ago who told me that it takes 7 -10 days for a refund to go through and he said that he would double check it for me and ensure that things are processing correctly. Today it has been 10 days, and I still have not received any kind of refund in my bank account and have not received a phone call back or an e- mail.
At this point, I am beyond frustrated and pissed. I have read the negative reviews on Google and at the Better Business Bureau, and they mostly all say the same thing as what I am saying right here This is the worst, most horrible customer service and educational course training school, unreliable, unprofessional, unethical place I have ever seen before, and this is completely unacceptable. This business is a total scam and fraudulent. Do not waste your time or money here!!!!!!!!!!!
BUYER BEWARE ⚠️ Yogamu is a total scam, waste of your money...DO NOT sign up for their programs as they are not even legitimate!!! it has been 10 days now since I requested a full refund from Yogamu for a special discounted 'face yoga course.' On September 18th, I registered for the course. I waited for one week to receive the course materials and did not receive anything at all. I even tried logging on to my Yogamu account that I still have from having taken Meditation 🧘♀️ Training in the past. I was extremely disappointed by this. I could not access the course at all. I could not get through to anyone either. I was really looking forward to taking this.
Then when the money was taken out of my bank account for the course, and I realized how expensive the fee was for me in Canadian dollars, with the exchange rate, I realized that this is too much money for me at the moment, since I am not working currently. Since then, I have sent many e- mails starting on September 24th requesting a full refund. Each e- mail I receive a reply back with a ticket number staying that someone will get back to me, and no one never does get back to me. I did receive a response that said my ticket would be investigated and if I am found eligible for a refund, then it would take 7-10 days to process. Additionally, I have called multiple times. Most of the time, there is no support person to speak to, only a messaging service. And so I have left several detailed voice mail messages and , again, no one ever gets back to me. I finally spoke to a real person about 3 days ago who told me that it takes 7 -10 days for a refund to go through and he said that he would double check it for me and ensure that things are processing correctly. Today it has been 10 days, and I still have not received any kind of refund in my bank account and have not received a phone call back or an e- mail.
At this point, I am beyond frustrated and pissed. I have read the negative reviews on Google and at the Better Business Bureau, and they mostly all say the same thing as what I am saying right here This is the worst, most horrible customer service and educational course training school, unreliable, unprofessional, unethical place I have ever seen before, and this is completely unacceptable. This business is a total scam and fraudulent. Do not waste your time or money here!!!!!!!!!!!
Response from YogamuOct 5, 2024
Dear Nadine, we are very sorry that you see it this way. You had enrolled in the course and gained access together with all other students once it became available. Then you asked for a refund on the 24th and have received a full refund within the 10 days. We only have not removed your course access yet. Have a nice day.