KATHY H.
CUSTOMER SERVICE
I had to make several attempts to find out the status of our wholesale order. I tried contact method on the wholesale website, and no one emailed me back. Chat is not operable. Then after I finally received status of the order it took several attempts to get a copy of the invoice. The only two people that deserves 5 stars--Laura Mariscal and Jasmine Anzaldo. They were able to get what I needed after making several attempts. All of this took a little over 3 weeks to resolve.
Response from YMI WHOLESALEMay 20, 2026
Thank you so much for your feedback. We would work on making sure all inquiries are addressed on time. We appreciate your business and we are looking forward to get back on track with our customer support team.


