YescustomTshirtReviews of yescustom.com

This is a SCAM . Will never order again .. Generic response no tracking no nothing ...

HORRIBLE company, they offered me an expedite delivery paying an extra fee for it and the product arrived way later than that date. After requesting a refund they just ignore my emails. Waste of money. I’m sharing this feedback on every single review page and fb post from this company. My order was the 406177YC

Efter 3 måneder stadig ikke fået varen

Don't waste your time/money. I ordered a Hawaiian shirt with my my two twin nieces' faces on it. I emailed them before ordering regarding the process of getting two faces on a shirt. I created the order following their exact instructions. The website says 4-5 business days to create the custom shirt so I ordered it 2 1/2 weeks before my nieces' graduation day. The website shows a NY address, so I figured that should be plenty of time. Well, it didn't show up by graduation day and it didn't even show up by the graduation party which was one week after the graduation. A month after ordering the shirt, it finally arrived with only one of the girls' faces on it?? I contacted YesCustom and they blamed me for their mistake?? I forwarded the email I received to the customer service woman I communicated with to show her that I did exactly what I was told to do. She told me they would discount a future order even though I paid for an additional face and did not receive it. Turns out it took so long to arrive because it was shipped from China even though the website has a NY address which is very deceiving. Terrible retail experience!!

WARNING!!! Don’t trust this Company. I contacted them to ask the measurements of their long pillowcase so I can buy a pillow before I ordered. I got told it was 20” x 36” so I ordered and bought a pillow. The pillowcase arrived measuring 20” x 60”??? So wasted £9.99 on a pillow. I emailed the lady to ask for a resolution as she misinformed me. I bluntly got told the same WRONG measurements again and you should of waited until the pillow came!!! No you should give out the right info or say not sure please wait until it arrives. Disgusting rude Customer Service.

Don’t waste your money, I spent 44 on product and I never received, after emails and Facebook chat, because they don’t have phone number, I was told that my product was sent to Phoenix Arizona, I live in LA so they send it to the wrong address but they said it’s my fault for putting the wrong address then they try to offer me 20% off on my next purchase, what a joke

Worst customer service I've ever dealt with. Was sent wrong color and wrong size.

Took 2 1/2 months, several emails & contacting the better business bureau to finally get my order. Each conversation via email was an excuse to blame the post office. And how the Post office "must have lost the package ". Key to having a good business is take ownership of your mistakes.