YescustomTshirtReviews of yescustom.com

On 11-22-22, I ordered 9 items for a family event. Did not receive order tracking confirmation so I emailed the company. I was advised that 5 of my items were missed in production and because of this delay, I will not them since I will not have them in time for my event on 12/17. Responded explaining that will then not need any of the items as they were for couples. Requested a refund. Yes custom responds that they can only refund me for 5 items as the others have been sent. Now I have 4 shirts to toss in the trash. And the worst part is that I have not gotten a response on my emails for several days where I am trying to find out what my refund will be. This was a $240 dollar purchase. I don’t know that I will ever get a refund and will now have to file a complaint with the Better Business Bureau and dispute with my credit card company Very disappointed with the business and will not order from them again.

I ordered a custom shirt and it was never delivered. After 11 emails with their “customer service” person Camille who is INCREDIBLY rude and unhelpful. NEVER ORDER from this company. They are scammers and will RIP YOU OFF!!! After multiple emails all I am getting a runaround from them. RIP OFF! SCAMMERS! DO NOT ORDER FROM THEM!

I placed an order with them at the start of May and paid for fast delivery. I emailed to ask where my order was on 16th May they said it can take 11 days forgetting that I had paid for fast delivery they shipped the order standard so the shorts never came in time. Then they gave a fake excuse that DHL dont do fast delivery to the UK haha. They also said they would refund the fast delivery cost only and not for the shorts that were delivered after the stag do so were useless. To top it off I am still waiting for the refund now they said they would refund me in May and its now Sept and I have requested the refund 3 times.

What is the point of advertising on Facebook and taking peoples money when you can’t actually get the product there in time for Father’s Day? Disappointing…

Absolutely horrible company. I ordered the product in mid November and still don’t have it in lat January. They say they can’t do anything about it because it is coming from China. The Chinese trackimg website said it was delivered To me this week, but it wasn’t. Yescustom is taking no responsibility. Horrible company! Complete scam. Don’t order from them.

Delayed delivery when this was supposed to be a birthday gift and was given enough time for it! All lies and customer support is like a robot.

They state on website custom gifts made in America, but when my item arrived it clearly stated made in China. Also know this is factually from tracking package. When it arrived you can not even make out my daughter's dog on the pjs, NOTHING like what was pictured on website. Order from somewhere else if you are looking for good picture replicas of pets

I ordered in early July for a birthday gift in late August. Its November, the package hasn't arrived yet. They sent it two times already, but according to their own tracker it stopped updating both times before even left China. They barely answered to my emails, and when they do they provide absolutely no information. Been trying to get a refund, but as expected they stopped answering at all. It really feels like a scheme more than anything else.