Yes BobbleheadsReviews of yesbobbleheads.com

Truly awful customer service. Attempted to charge me over £100 for shipping from the US. Plenty of delays and attempts to increase the price. Awful

So got a deal on scoopon to get 2 custom pet bobbles. Supplied photos and got the proofing back for the sculpt which didn't look too bad, though was also hard to tell from just a grey clay base. Once it was moulded and coloured it became obvious it wasn't crafted with any care in mind and nothing even resembling a professional product. We immediately requested a refund which took an entire month of bickering and still had the gall of taking keeping $138 USD for their 'efforts'. I would post photos here but don't think there is an option.

Terrible. I just received the item and it looks nothing like the person or the pictures I supplied. I intended to give this as a present but now it will only go to the bin. I gave the supplier 7 opportunities to fix this. They apparently have these produced in China and they clearly did not understand English because they kept ignoring my requests. I clearly told them that the person had brown skin and repeatedly asked them to make it darker. I provided multiple additional pictures too. I even emailed them directly and said the same thing but each time they posted a new proof it was still white. The item has a completely white face and body. I am wondering if perhaps the only cater to white people at this point. In the end I had to give up. This is not the product or the quality that was advertised. To add insult to injury I also had to pay an additional $50 USD ($73 AUD) for the item and shipping costs.

Terrible. Don't get ripped off Please note that all the 5-star reviews on here are fake reviews from "people" with only 1 or 2 reviews to their name. That should give you a clue as to the kind of company this is. Avoid and save your maony

Had the worst online buying experience with these guys. They have a pathetic customer service and they never admit heir mistakes.i had all my emails as proof and even then they kept pointing to get a back at me. They are useless. They take money at every single step. They asked me for my approval of my sculpture on the 19th of August. I even paid $10 extra and approved it. They sent me an email on the day that it has been shipped by EMS and I can check the tracking in 2 days time. I kept checking for it but couldn't get it. I emailed them again about 2 weeks ago and again today is the 10th of September when they replied to me asking me for another approval. What the hell... all this time i have been waiting for it in my mailbox???? They didnt have the courtesy to email me and tell me before when i had asked them twice. They still have my sculpture to date and now they telling me they will ship it today. What a joke. Never buy from them. They are crooks with the worst service ever. PATHETIC is the word for them.

It was such a HORRIBLE experience! I'm not even sure how or where to start. It was probably the WORST online purchase that I've dealt with so far, especially for the amount spent ($500). Purchased via Groupon then lots of add ons on their website in addition to their ridiculous shipping fee. The process from the beginning to the end was a freaking NIGHTMARE! Really wish I had searched and read these reviews before hand. There were just a lot of unneccessary issues and time wasting simply due to their incompetency in doing what they are basically hired to do, ie. customising bobbleheads to match customer photos as close as possible. I found out in the middle of the process that the workers are actually in China (not USA), so I tried to be a bit more patient in explaining as they might not fully understand but the frustration got escalated because they came across as extremely lazy and ignorant in their responses / updated proofs. They just didn't seem to bother to try to fix or to match the photo at all. There were numerous issues with the facial expressions, body poses, sizes (scale wise), colours etc. For example, I actually had to ask them multiple times to make the body size of a one year old toddler (75cm) smaller / shorter than the Dad's (175cm) as per the photo provided. I also had to ask them to correct some of the poses, changing from standing up to sitting down - again as per the photo provided (Yes, it was that BAD!). Attention to detail should be one of the essential skills to have as a "bobblehead customiser" artist, but they were hopeless and far from it, and to make it worse the result after weeks of going back and forth was still TERRIBLE! The colouring process had similar issues as well, where they were just too LAZY to apply the correct colour or multiple colours as per the photo provided. Long story short, we gave up in the end as they were just unable to customise the order properly, so we decided to suck it up and not give the gift anymore. There was no way to get a refund from this company when they couldn't even get their core business right. Shipping was ok considering the issues above and it came from China, BUT the packaging was HORRENDOUS and very MESSY with cheap dirty foam materials all over. In conclusion, just read the reviews and AVOID YES BOBBLEHEADS! PS: As you can see, I don't normally leave reviews as usually I'd be able to resolve any issues with minimal drama but I think this one is significant and very important for others to see as it originated from a Groupon purchase and involved a rather large amount.

I echo the previous reviews made on this website. This company love to charge you through the nose for absolutely nothing I paid a premium for the right for unlimited proofing of the doll they were making, which was supposed to be an anniversary present. I accepted the clay mould, but the painted product was awful. The eyebrows were uneven, the facial colour was unrealistic and pasty, so I asked them to rework it. They wanted to charge me $60 to do this. Cut a long story short, they whacked on some glasses and changed nothing else that I had complained about, so I demanded a refund. They flatly refused. Your consumer rights mean nothing here, STAY AWAY!

I hardly ever write reviews but am frustrated enough to think this deserves one. A bad experience overall, a total waste of money and time. They don't know what they are doing...