Honest C.
Not personalized advice
Not personalized advice. I paid the premium subscription and they just kept giving generalized advice. After several attempts with questions to “health expert” and receiving what I could easily find on chat GPT, I decided to cancel.
Response from YerbbaSep 10, 2025
We’re very sorry to hear that your Premium experience didn’t meet expectations. Our mission at Yerbba is to empower people facing breast cancer with clear, reliable, and personalized guidance — and it’s disappointing to learn we fell short for you. To clarify, all of Yerbba’s information is reviewed and provided by licensed healthcare professionals, not AI. While tools like ChatGPT can generate general information, they may also provide outdated or inaccurate answers. At Yerbba, every response is grounded in current medical standards and reviewed by experts to ensure clinical accuracy and patient safety. That said, your feedback makes it clear that we need to do a better job making each interaction feel truly tailored and supportive. We’ve shared your review with our team and are actively improving our process so future responses better reflect each person’s unique case. We’d welcome the opportunity to learn more about your experience and make things right. Please feel free to reach us directly at [email protected] The Yerbba Team