I couldn't find the 24-inch blade at any online or physical store; I called the company, and they said they won't be selling it for another month and a half. How can they sell machines without replacement parts? It's garbage. Now I'll have to buy a new one,I'm never buying anything from this brand again.
DW
Dawn W.
The machine we purchased was a lemon…
The item that was purchased Yardmax 26" Snow Blower 208cc Engine. The machine we purchased was a lemon brand new item never used. Went to use the warranty and they made us pay 100.00 and than we were dealing with where item was purchased they finally refunded us had to go all the way up to the Corporate office for the product but yardmax advised us since we returned the item they weren't refunding us for the 100.00 we paid for the diagnosis that they asked us to do. DONT BUY ANY OF THE PRODUCTS THEY DONT STAND BEHIND THEM THEY ACCUSED ME OF SCAMMING THEM WHEN IN ALL REALITY THIS COMPANY IS A SCAM!!!!
RM
Rogers M.
DON'T EVER BUY A YARDMAX
Bought a yardmax 21" mower the end of May 2025. Between the time I bought it and the middle of September, I had used the mower four (4) times. In September, I go out on a Tuesday morning to mow the yard, it won't start. I am only using QT non-ethanol gas, so that's not the problem. I am past my 90 days to return this hunk-of-junk to Home Depot. So I contact the company, they want to send me a carburetor for me to install. I'm hesitant as this may void my warranty. They send anyway, and give me a lot BS about what their warranty will cover. After three or four back and forth, they then say take it to a small engine repair shop, get an estimate on how much to fix it, how long, what is the problem, but do no repairs until they review and decide if they want to fix it under warranty. So the day before I take this piece of crap to a small engine repair shop, I install the carburetor, still will not start. Get the estimate, $120. Spark plug, clean the carburetor, not it starts, even through the repair shop was made aware the carb. is brand new. Send yardmax the estimate, they say the warranty does not cover regular maintenance. What regular maintenance?? Used it four times before it will not start. DO NOT BUY A YARDMAX. IT WILL STOP WORKING AND YOU WILL PAY FOR REPAIRS. YARDMAX IS UNRELIABLE.
LE
Lisa E.
first week the self-propel quit…
first week the self-propel quit working. Got it fixed and still a piece of junk. DON'T BUY!!!! Nothing like having a large yard and having to push the lawnmower because it won't go on its own. Under warranty but have to take it in and they charge $60 to look at it and fix it. RIP OFF! What a waste of $300
RW
Rob W.
Pulley went out
Pulley went out. 2 weeks back and forth with customer service. Finally told part is out of stock and wont be available for another 4 weeks. Bad plastic parts, poor customer service, engine seems good.
DE
dennis
just don,t buy this junk
i will be honest your yard maxx mower 21 in that sells for 300 us dollars is just plain junk you guys know this if not read your reviews from all the people like me that got screwed out off 300 dollars for scrap metal stop making this junk
PD
Paul d. G.
Electric log splitter
Electric log splitter. Model YS0952. The device destroyed itself on the 17th of December after less than 7 hours of use in the last 2 years. The warranty had just run out by days and yard max could not find my registered serial number. Conveniently when they did find it it was much earlier than my records and claimed it was out of warranty. The whole purpose of a pressure release valve is to prevent the piece of equipment from self-destruction. My moving the lever to engage the RAM has nothing to do with the equipment being over loaded. The pressure release valve was never set properly. Abraham at customer service has not responded to my question of " What is their definition of a pressure release valve". My cost was $614 and I have seen it in the last year sold elsewhere for $189. My mistake, it won't happen again, the replacement would have been less than $100 to satisfy my concerns. Apparently the $500 profit is not enough to cover the warranty. Why aren't there negative stars for rating?
MA
Maria
I hate it
I hate it! 4th time using, and each mow the engine just shuts off after a few steps. Have to wait anywhere from 5 to 30 minutes before it starts again. A small lawn that takes no more than 30 minutes to mow now takes over 2 hours because of all the stoppage. It's heavy & burdensome. Will try to get through the season, then off to the dump it goes. Not even worth giving away. Product is sooo bad...check the reviews....yet they keep selling. Another Boeing CEO type leadership!!!