Tom S.
You only allow 72 hours to file a…
You only allow 72 hours to file a return. Slow shipping.
1. SMALL and EXTRA SMALL sizes for all period and military uniforms and garments.2- Detachable 2 parts feet that work with small jackboots.3- Dorsal support rod for added support.4- Realistic lifelike hand painted mannequins and faces.5- Museum quality level mannequins.
Yanks Mannequins LLC (yanksmannequins.com) has 332 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 4 reviews with 1 star · Clear filters
Tom S.
You only allow 72 hours to file a return. Slow shipping.
Kevin L.
I never received my item. It was delivered to the wrong house and shows delivered but it never was delivered to my house. In the shipping picture its not my house. Plus my outdoor cameras show i never received it. Yanks mannequin told me to file a claim through fedex. Fedex said i need a waiver through the seller if i want to file the claim myself. Yanks Mannequin said the waiver has to be done through their party that ships the packages. It sounded like Yanks did not want to mess with it. I contacted fedex and told them what Yanks Mannequin said, and they said the waiver has to be through the seller which is Yanks Mannequin. Fedex said Yanks Mannequin is the one on my invoive so the waiver has to be done by them. Fedex also stated if i do the claim through there party that ships like Yanks Mannequin wants me to that ill be wasting my time and it will be denied on my claim. I told Yanks mannequin this but they wouldn't listen. I guess im just ripped off $320. I would like my refund please. This is not fair.
new level graphics david F.
They should be sued for false advertising. Put up photos of shit you won't receive that have been painted professionally but. What you get looks nothing like what is shown in the photos.
sue J.
We bought a mannequin head to replace one on our mannequin because we wanted a different look on our mannequin. We were told that it couldn't be returned. It arrived and didn't fit so now we're stuck with it.
Response from Yanks Mannequins LLCJun 15, 2023
Hello Susan, thank you for sharing your concerns. We are sorry that we could not meet your expectations. We do have a return policy and we are very accommodating when it comes to returns for products in original condition. On May 22.2023 you emailed us and asked us if our products are returnable if they are modified and altered from their original purpose. We responded that altered products, not in their original condition can not be returned. On May 31, 2023 you ordered one of our product with a clear understanding that it could not be returned if altered. Please understand that we clearly communicate our return policy and we are unsure of the reasons of your review.