Masoud A.
I had a time critical mail merge to do
I had a time critical mail merge to do, and I had a problem with my usual browser. I emailed support. They have a very useful function of allowing the user to prioritise the importance of the support, for example is it business critical. This was my second time to access the support. The first time was low priority, but the support team still got back to me in a timely way. This time, I placed it high priority. The support team (thank you Dimitris), got back to me within the hour, and after a few emails, my problem was solved. Great product. Fantastic support.



