Ayanna G.
Sent to wrong address multiple times
Sent to wrong address multiple times

**About XYZReptiles**XYZReptiles is an online reptile store dedicated to making it easier for reptile keepers to find healthy, captive-bred reptiles and quality reptile supplies. We specialize in ball pythons and their many unique morphs, while also offering a selection of other snakes, tortoises, lizards, and reptile products.What makes XYZReptiles unique is our focus on combining variety with a straightforward, customer-first buying experience. We understand that purchasing a reptile is more than an online transaction. It is the beginning of caring for a living animal, so we aim to provide clear information to help customers make informed decisions.We offer captive-bred reptiles, including baby, juvenile and some adult animals, with detailed product information to help customers understand what they are purchasing. Our selection includes popular ball python morphs as well as distinctive genetic combinations for both new keepers and experienced reptile enthusiasts.At XYZReptiles, we believe shopping for reptiles should be simple, transparent, and enjoyable. Whether you are looking for your first ball python or adding a new morph to your collection, our goal is to provide quality reptiles, useful information, and a customer experience you can feel confident about.
XYZReptiles (xyzreptiles.com) has 20 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Ayanna G.
Sent to wrong address multiple times
Robert D.
The snakes I received had mites still do and has not been doing good from day one. Are most likely going to die. I will never purchase from here again because of this. I have been keeping snakes for 30 years. These are the worst condition snakes I have ever received horrible and I feel bad for the snakes seems like they were not cared for before shipping. I don't remember what date I received them so the date I am being forced to put in is not correct
Andrew D.
The quality of service
Brandon W.
Delivery service and quality of products makes this place exceptional
Response from XYZReptilesOct 23, 2026
Hi Brandon, thank you for the kind words and we appreciate you sharing your experience.
Steven F.
It’s a great company to do business with gave me exactly what I was asking for in a prompt and speedy time
Response from XYZReptilesOct 23, 2026
Hi Steven, thank you for the kind words and sharing your experience. We appreciate you support.
Geneva
Delivery was fast and they kept us updated every step of the way. He came well packaged and healthy. He has a very shy personality but we are still working with him.
Response from XYZReptilesOct 23, 2026
Hi Geneva, and thank you for sharing your experience. We appreciate your business and support.
James G.
Great value and price, fast shipping, staff was very quick to respond to questions even after the purchase.
Response from XYZReptilesOct 23, 2026
Hi James, we are happy to hear you had good experience with us. Thank you for sharing. We appreciate your support.
Charles W.
Paid for overnight shipping, package came 3 days later and they wouldn’t process the claim for me to be refunded the money I paid for overnight shipping, even though FedEx told me they would honor it
Response from XYZReptilesOct 22, 2026
Hi Charles, we addressed this with you multiple times via text on our support number. We explained that we do not receive refunds for late shipments in accordance with our shipping contract.