John T.
Never works when you need it
Never works when you need it. App turns off when you turn off bluetooth, restart phone, and sometimes mysteriously. It's hard to remember to reset it. It's a failure until it's can stay on all the time. Wasted $75 on these chunks of plastic. Note to company: your customer service has tried to help. But each time there was no resolution. Only relief now would be a refund. Only trouble most were gifts before I realized they are duds, so i can't return them.
Response from XY Find ItFeb 8, 2019
Hi John, We're sorry about your experience with the defective units. We would like to send replacements or issue a refund and make things right. Because we do not have your customer info could you kindly reach out to me directly and I will take care of you. Email: [email protected] Phone: (619)728-7030 We apologize for any inconvenience and hope to hear from you soon! Best, Lyndon



