Xtrait Perfumery Reviews | Read Customer Reviews of xtraitperfumery.com

Xtrait Perfumery Reviews | Read Customer Reviews of xtraitperfumery.com

Xtrait Perfumery reviews

51 approved reviews, newest moderated first

Owen H.
Aug 7, 2026
Great service
It was great people were nice good products
Response from Xtrait PerfumerySep 10, 2026
Thank you, Owen. Good people and good products is the whole business in one line. Appreciate you taking the time. — Kevin, Xtrait Perfumery
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Dawn M.
Aug 7, 2026
The absolute best- GO
The absolute best! I tell all of my fragrance friends and shout about it on groups in Facebook! The owner is amazing, so knowledgeable and you can just relax and explore. Nothing else like it in CT- GO and treat yourself!
Response from Xtrait PerfumerySep 10, 2026
Thank you, Dawn — those Facebook shout-outs genuinely bring people through the door, and I do notice. Somewhere you can relax and explore rather than be sold to is exactly what I wanted this shop to be, so I'm glad that's how it feels. — Kevin, Xtrait Perfumery
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Suraya N.
Aug 7, 2026
Beautiful scent and excellent customer…
Beautiful scent and excellent customer service. I would absolutely purchase from this seller again.
Response from Xtrait PerfumerySep 10, 2026
Thank you, Suraya. Glad the scent was right for you and that the service matched it — the two have to go together. I'll be here for the next one. — Kevin, Xtrait Perfumery
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Jessica
Aug 7, 2026
Everything was perfect
Everything was perfect! I'll definitely be purchasing from this shop again.
Response from Xtrait PerfumerySep 10, 2026
Thank you, Jessica. "Everything was perfect" is a high bar and I'll do my best to keep clearing it. Looking forward to your next order. — Kevin, Xtrait Perfumery
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Chad S.
Aug 7, 2026
Great service
Kevin is great an helpful and gave me some nice samples from purchase
Response from Xtrait PerfumerySep 10, 2026
Thank you, Chad. Samples are the best way to live with a fragrance properly before committing to a full bottle, so I like sending a few along. Let me know how you got on with them. — Kevin, Xtrait Perfumery
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SB
Aug 6, 2026
Can’t wait to go back!
I love the ambiance, selection of fragrances and customer service!
Response from Xtrait PerfumerySep 10, 2026
Thank you. The ambiance took as much thought as the shelf did — a fragrance shop should be somewhere you actually want to linger. Glad all three landed. — Kevin, Xtrait Perfumery
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Matthew B.
Aug 6, 2026
Awesome little boutique with a…
Awesome little boutique with a tremendous selection of rare, hard to find niche fragrances. I collect fragrances, currently I have over 200 bottles in my collection, but I’ve bought sold traded, etc.. Well worth 1000 in my life. There was a few brands in this boutique that I had never even heard of. The owner is very kind and willing to spend time with you as you try out a variety of scents. I highly recommend supporting this local business as we don’t often get unique and interesting stores like this in our area. There’s only one other spot in all of Connecticut that I can think of where you would even be able to experience half of what they have here. I wish this business and its owner success and longevity.
Response from Xtrait PerfumerySep 10, 2026
Thank you, Matthew — this is a genuinely generous review. Introducing new houses to someone already 200+ bottles deep is a real challenge, so I'm pleased there were names here you hadn't met yet. And thank you for the point about supporting a local independent; that is precisely what keeps a shop like this viable in Connecticut. — Kevin, Xtrait Perfumery
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QB
Aug 6, 2026
ALWAYS PERFECT CUSTOMER SERVICE!!!
always perfect customer service. always accommodating, knowledgable, and kind.
Response from Xtrait PerfumerySep 10, 2026
Thank you. Accommodating, knowledgeable and kind is what I'm aiming for every single day, so it means a lot to hear it's coming across consistently. Always a pleasure. — Kevin, Xtrait Perfumery
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