XS UsenetReviews of xsusenet.com

The usenet service is fine. The VPN has also been fine, But beware! I tried to renew the VPN on 24 September and paid by credit card. they took my money but did not change the account expiry date. I left numerous messages and raised tickets to try and sort this out but XS Usenet did not reply.

Every year they disable my free accounts (if they disable one i create new so yes i have 4 accounts no limit mentioned so yes i do them all and running and for all same thing happens at same time), since they stop sending the emails. Each year i am fighting-attempting to get in touch with them for months, their live chat is never looked at, their contact form is never answered, their email sometimes you are lucky 99% of the time no answer, but miraculous accounts start to work again. Hopefully this time as well, working on it for a month now to get accounts that are used daily back up an d running, the reason you could get deactivated is not on my end but on theirs if they stop sending the emails to prolong your free account. And that is what happens each year same time for me when it is summerholiday season. Then accounts get deactivated, so annoying and frustrating.

I had problems with renewing and could not get in contact witn the support departmen after several attamts.

I have had this service for months, even years. I continually receive authentication errors from my newsreader (never happened with any other usenet service provider I have used). I tried to get support to resolve, but they are totally useless. After many messages, they always resort to 'create a new account.' The error was mainly a nuisance error...that is, if I ignored it downloads would still happen, but about every few months I am unable to download anything. And every time support has no clue or no ability to help.