Warning ! : Do not order from this site. I placed an order on June 19 (Order # 100082506) and never received anything, despite sending multiple messages to XR Only. I opened a dispute with PayPal, but they are reluctant to issue a refund — it’s turning into a complicated situation. Do not order from XR Only and avoid paying with PayPal.
LS
Lars S.
Warning to EU customers – find another supplier
I bought a new stator from their website and paid via PayPal.
I received an order confirmation but never heard from them again.
I’ve sent five emails without getting any reply, and I also tried reaching out through PayPal, Messenger, WhatsApp, etc.
Eventually, I opened a case through PayPal and finally got my money back — 2 months later.
I don’t know if they respond better to customers from the US, but if you're in Europe, I’d recommend finding another supplier.
JD
Jason D.
XR's Only: A Comedy of Errors in Three Acts
Act I: The Great Vanishing Act
Ladies and gentlemen, gather 'round for the greatest disappearing act since Houdini! Watch in amazement as XR's Only makes your hard-earned money vanish into thin air. Poof! Gone! Like a magician's assistant, our dollars went into their top hat and never reappeared. If only they were as good at delivering products as they are at making money disappear...
Act II: The Silent Symphony
The show continues with a symphony of silence. Ever tried calling a brick wall? Emailing a black hole? Welcome to XR's Only customer service! Phone calls ring into the abyss, and emails are sucked into a Bermuda Triangle of unresponsiveness. We've sent more messages than a lovesick teenager and received about as much attention as a cactus at a petting zoo. Crickets, folks. Deafening crickets.
Act III: The Phantom Product
Ah, the pièce de résistance—the product that never was. We paid for our XR's Only gizmo (or was it a whatchamacallit? Who knows, we never saw it!) and waited with bated breath. Days turned into weeks, weeks into months, and still, our package was more elusive than Bigfoot. If XR's Only were a restaurant, they’d take your order, charge your card, and then serve you an empty plate with a side of air.
Finale: A Standing Ovation (for the Refund?)
In the grand finale of this tragicomedy, we stand with our wallets lighter, our patience thinner, and our homes still devoid of the mysterious XR's Only product. Bravo, XR's Only, bravo! You’ve managed to pull off a stunning performance of poor service, unfulfilled promises, and ghostly customer support.
So, unless you’re looking for an expensive lesson in frustration and futility, avoid XR's Only like the plague. Because in this act, the only thing you’ll get is a front-row seat to the greatest rip-off show on earth. 🎩✨
Curtain call.
LB
Luke B.
Worst customer service I have ever…
Worst customer service I have ever dealt with.. waited over a month for my order to find out that they sent me the wrong colors and tried to argue with me about it... posting this so none of you waste your precious time or money