Xq VipReviews of xq-vip.com

This company appears to be typical of many online retailers. That hides behind website and solid products and when there's an issue. They do not solve it, just stall you out with e-mails. Unfortunately, while they may respond to inquiries, it's very generic e-mails, that do not solve the issue. We have been missing products and it's been missing for five weeks. Company refused to refund AND not helpful at all. Be careful new customers. So that you know that I'm not just typing rude messages -- here's the process: There's two tracking numbers associated with a shipping order. Well the second tracking order never was provided, but the order order said delivered! We haven't had any support. Good Luck. New customers

Buyer beware!! I ordered several times hoping the next time would be a better experience but it never was. Nothing but excuses from the owner. I ordered Botox it comes warm, I have received other people‘s orders instead of my own, she will never offer you a refund she gives you a store credit and repeats the same terrible customer service. You pay extra for shipping and she ships it the cheaper way that takes at least 10 days to get to you so your product is warm resulting in an unsafe product. She’s a terrible business person and she is not trustworthy. I have filed a complaint with a Better Business Bureau and I intend on taking legal action .

Paid for my order on Sept 25th. Went to shipping Oct 2nd and was supposed to arrive on the 8th. Order did not ship, only a label was created. Will not buy again. A refund would be nice

Dont waste your money here. I have not gotten my orders. I've spent over $150 and still waiting. Looks like they ghosted people. It's awful! They need to reach out to me and send me my orders or refund asap.