Rommel
Emotional Hi's and Low's Giving In to XPRS Marketing Letters
I recommend that XPRS Capital remove the first paragraph on its mission statement to wit: "We believe the financial system has let down the very people who need it most. Many small businesses are denied access to credit merely because their owners do not have great credit, or because they are not a priority for traditional lenders. There is a clear gap between those who can cheaply access finance and those who cannot access it at any price." Furthermore, stop sending High Approval marketing letters to businesses that disqualifies per company's approval assessment processes. This marketing campaign increases the emotional stress for business owners who in your mission statement need it most. I still appreciate the experience. Now I know what to do with marketing letters I received and learn to swallow my pride and finally ask family and friends for help. They are the ones who truly understand why you need funding and the ability you will be able to pay them back.
Response from XPRS CapitalAug 22, 2017
Dear Rommel, We sincerely apologize to you for not meeting your expectations. We do our utmost to accommodate all of our applicants but sometimes that is just not possible on our platform, so we never guarantee a loan offer. Please feel free to contact me should you have any questions at all about our process. We wish you the best and hope that we can be more helpful to you in future. Diane, Sales Manager