SN
Rough starts and won’t be on time! They do try to make things right though
The processing and Shipping is Terribly slow. Slower than almost anywhere else I have ever ordered from. The Customer Services is the worst. I had to send an email 5 times just to get a simple question answered about my order. Then, when I inquired about the status, I got different answers from different reps. The item still has not shipped. I ordered it over a week ago. It will not arrive on time either. Paying for shipping for something that takes this long is insane. Really poor form. Will definitely never order from here again and will never recommend to anyone else at the gyms I go to. Update: the company did reach out to make amends as much as possible for the issues. Their call customer service is far, far better than their emails service.



