Seth
Incredibly quick response time in…
Incredibly quick response time in resolving my issue. I called at 12:25 and my internet connection was back by 12:39.

Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 154 reviews with 5 stars · Clear filters
Seth
Incredibly quick response time in resolving my issue. I called at 12:25 and my internet connection was back by 12:39.
Sahithi J.
Raine was great! She promptly got everything working again and simply texted me when it was ready for my to try instead of keeping me on hold for a long time. I really appreciated it!
JEFFERY L.
Since I’ve started my service with Xiber, I’ve been lucky to get Carly each time I reach out with any questions or complications. I was nervous using a new internet provider that I’m unfamiliar with, but the customer service so far has been exponential. Thanks Carly!
Tiffany F.
Raine was great. Thanks for the help
Marilyn M.
After three days of bumpy cable tv, Raine was able to listen attentively and politely to my frustrations with the service. She submitted a ticket to the engineer for follow-up and we discussed rebooting the system. The reboot seems to be working. Time will tell.
Jacob A.
Wonderful customer service. Got back to me very quickly
Valentina B.
The Xiber customer service team is always on helpful and reliable with quick responses and service needs.
BJ
Made everything super simple and got us set up incredibly fast