Melissa F.
Got Everything back up and running
Got Everything back up and running

Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Melissa F.
Got Everything back up and running
Antoinette W.
I had messed up the process and they was able to reset everything and get me the right wifi connection.
Ivonne R.
El asiste fue muy amable y servicial conmigo
Hagen K.
Helped out a lot, called day before and didn’t get the help I was looking for but he gave me exactly the help I was looking for while also being polite. 10 outta 10 would recommend.
Nick R.
He was patient and very thorough. Solved my problem quickly
Michelle M.
The representative was very professional, friendly and knowledgeable. He answered all of my questions and provided me with the information I needed for service. Excellent Service!!!
Response from Xiber LLCApr 24, 2024
Thank you for leaving such a great 5 star review, Michelle! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
Makala H.
The representative was very helpful and he responded very quickly to my concerns. Great customer service. He was very friendly as well
Response from Xiber LLCApr 24, 2024
Wonderful to hear, Makala! Thank you for leaving us a 5 star review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
Jeffrey A A.
Customer service representative, Elizabeth, Dayna from customer service on the phone/text and the Technician that was sent to my apartment (Nick) were all extremely helpful, professional and you could just tell they genuinely cared about my situation. There were different engineers at Xiber that created temporary work and passwords and then there was a router issue that was causing issues inside at my apartment after about a week of having issues a technician was sent out name Nick who fixed everything and was very helpful in helping with getting me connected on my laptop TV, and helping out with downloading the Roku TV app so he just went like the extra mile to get everything expedited in a timely manner even though he had been doing this for years it was like he figured out some of the other issues that Was causing other issues with connection. I’ve been in Customer Service management for many years and was so impressed with the whole team at Xiber . Hi FIVE everybody at Xiber!!! Thank you Mr Arnett
Response from Xiber LLCApr 24, 2024
Wow, what an amazing 5 star review, Jeffrey! Thank you for taking the time out of your day to leave the feedback. We do our best to go above and beyond to help our customers! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!