Brandon M.
Legit Company; Bad Practices
Attempted to return an item and you have to email them to get a shipping label because they don't just have a return option on the website. They will take their sweet time to respond to your return request email, almost as if they're trying to make you run out of time. Now my item has arrived at their address and days later there is no update on them processing my refund. I've sent them two emails about it and no response, even though they claim you'll receive a response email within 24 hours. I guess I'm going to be out of shoes and out of the money. I may need to file a claim with my card company.