Will H.
They had so many chances.
Horrible Service but Functional Servers I subscribed to xgamingserver because they came highly recommended. I installed the mod and reached out to support through a support ticket as per SOP and asked them to make the requested adjustment, which they did, but they also provided service out of scope, improperly re-installing the mod pack in question into the mod pack I had installed already, and deleted the files at the root of the system that made things work. I caught this issue and then went on to try to configure mods for my server. It was rough going. I connected to xgamingserver's discord and asked for help. Over the course of three days nobody replied to anything I said at any time, leaving me to seek out help to install mods elsewhere. If you want to provide gaming servers jthat's great, but don't have a help channel where customers are ignored for reporting utterly incompetent people doing tickets who clearly had not ever read the readme in the mod's archive. One out of five. As well, in response to this review, I was told that despite their discord server being linked under the methods for help, the discord server is not a method for help. I will be backing up my world and leaving their service.
Response from XgamingserverSep 18, 2021
Sorry for your frustrations. We always aim to offer the best service to our customers. Hoping to improve on the things you pointed out. Thanks for your honesty.