xans.usaxans.usa is listed under Clothing & Underwear in Austin, Texas.
xans.usa (xans.us) has 51 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 2 reviews with 1 star · Clear filters
Skylar
Bought the $30 mystery box, says I could get a shirt or a hoodie or some pants and was really excited for atleast a hoodie or pants but got a shirt instead which is totally fine but was given a shirt with a black girl holding a rifle with blood and her shirt saying black Nepo baby??? I can't refund it because it says no refund.. $30 for a shirt I can't wear.
Ethan C.
it’s been weeks since i’ve gotten a response back from my email about changing size.
Response from xans.usaJan 14, 2026
Hey Ethan! Thank you for bringing this to our attention, and we’re sorry for the frustration caused. After reviewing our records, we can confirm that we did not receive an email regarding a size change; however, we did receive a direct message from you on January 12th at 7:12 AM. We sincerely apologize if there was any confusion in communication. As of January 14th at 6:09 AM, we are providing this response after reviewing your message. We aim to respond to all messages within 48 hours, and we regret if this did not meet your expectations. Upon further review of your order, we can confirm that you ordered the Anti Zip-Up in size Large, and the item shipped was also size Large. Please note that for international orders shipped to the Netherlands, we are unable to offer returns or refunds due to international shipping and customs limitations. Additionally, as stated in our policy, we do not offer returns or refunds for buyer’s remorse or change of mind. Our product pages also clearly advise customers to size up, as this item features a boxy cropped fit. We truly appreciate your feedback and will continue working to improve our communication and customer experience. If you have any further questions, please feel free to reach out to us directly.