Mindigoblue
TRULY DISAPPOINTED
I placed an order on 1/20/17 and was charged for the purchase on 1/23/17. I have since then, contacted customer service 3 times inquiring on when I will receive my order because when I log in to my account the order shows in fulfillment with no ship date so it still has not shipped out although the site boasts that order ship out in 4 days. The last email response on 2/1 stated "We are currently experiencing unusually high abundance of orders. The labels have been printed and sent to our factory to be boxed and shipped. We use Fedex smart post and they are having a delay. Please confirm you address:" although my address is clearly listed as part of the order ship to information when I log in to the site. I am filing a dispute on the charge. I would have liked to try the Wunder2 products but their distribution company KF Beauty has ruined this experience .


