WuffesReviews of wuffes.com

Response from WuffesNov 24, 2025

Hi Kathleen, Thank you so much for sharing this it makes us so happy to hear your 11-year-old is feeling more active and happy with Wuffes 🐾 Stories like yours mean the world to us, and we’re truly grateful you took the time to share her progress. If you ever need anything, we’re always here to help. With gratitude, Naida at Wuffes Customer Service

Response from WuffesNov 24, 2025

Hi Candy, Thank you so much for sharing this we’re truly glad to hear that our agent was able to ease your worries and get everything back on track quickly. Credit card holds can be stressful, so we’re happy we could help sort things out smoothly, and it’s wonderful to know the extra gifts were a pleasant surprise! We appreciate you and your trust in us. If you ever need anything, we’re always here to help. 🐾 With gratitude, Naida at Wuffes Customer Service.

Response from WuffesNov 24, 2025

We’re truly heartbroken to hear about the loss of your senior boy, and we’re so sorry that you had to repeat that during such a painful time. No one should have to go through that, and we sincerely apologize for the added stress this caused. 💔 We also understand your frustration with the renewal and shipping process. This isn’t the experience we want for any pet parent, and we’d really like the chance to make this right for you. Please email us at [email protected] with your order details so we can review the situation in full and work toward a resolution that feels fair and compassionate. With gratitude, Naida at Wuffes Customer Service.

Response from WuffesNov 23, 2025

Thank you so much for sharing Rocket’s update with us — this absolutely made our day! 💚 We love hearing that he’s feeling more active and confident again, especially at 12 years old. Seeing him running around the backyard and enjoying himself is exactly what we hope for with every pup who tries Wuffes. And the fact that he thinks his daily supplement is a cookie? That’s a total win in our book — winner winner indeed! 🐾💚 If you ever need anything or have questions along the way, we’re always here to help. Give Rocket a big hug from us! Warmly, Veronica at Wuffes 💚

Response from WuffesNov 22, 2025

Thank you so much for sharing Chloe’s update with us. We’re truly sorry to hear she’s been having a harder time eating lately—at 14 years old, she’s a tough girl, and we know how worrying it can be when our pups start turning down the treats they once loved. It means a lot to us that she enjoyed her Wuffes for so many years and that it made such a positive difference in her mobility. We’re glad Noe was able to connect with you today and recommend the new liquid Wuffes formula. Many senior pups who become pickier with food or struggle with chewing find the liquid option much easier and more comfortable to take, so we hope it helps Chloe get that extra mobility support she’s been missing. Please do keep us updated—we’d love to hear how she responds to the new formula. If you ever need anything or have questions along the way, we’re always here for you and Chloe. Sending lots of love to your sweet girl! Veronica at Wuffes

Response from WuffesNov 21, 2025

Thank you for sharing your feedback I’m truly sorry for the frustration this caused. This is definitely not the experience we want for you or your pup. 💛 We never want a customer to feel misled, and I’d love the chance to review what happened with that second subscription and the missing order activity. It sounds like something may not have processed correctly on our end, and I want to make it right. I’m glad you saw improvement in your dog’s mobility, and if you ever decide to give us another try, I’ll be here to personally help ensure everything is clear, easy, and correctly set up. Wishing you and your pup all the best going forward. With gratitude, Naida at Wuffes Customer Service.

Response from WuffesNov 21, 2025

Thank you so much for sharing this with us, Rosalie 💚 We’re truly touched to hear how much our products helped your sweet boy thrive in his golden years. Knowing he was running and jumping again brings us so much joy. We’re deeply sorry for your loss 19 beautiful years is a testament to the love and care you gave him 💚🐾 Thank you as well for your kind words about our service. We’re always here if you ever need anything. – Naida at Wuffes Customer Service

Response from WuffesNov 21, 2025

Hi Jennifer, We're so happy to hear Nancy was able to help you! Your feedback truly means a lot to us. If you ever need anything else, we're here for you. – Naida at Wuffes Customer Service.