Rosie the R.
Terrible Customer Service, Your Packages aren’t Safe
They don’t have great or even sub par customer service. I had an order, I never received it. I was told they couldn’t do anything and I had to contact the carrier to which I did. Then the Carrier would have to reimburse me instead of the actual company. I know multiple people are saying they have good experiences. However if you don’t receive your order. Especially with it being the holiday season parcel companies can lose the package or etc. The company should be there to take care of the customer. Needless to say I spent over $1200 and my products were not protected or insured and they didn’t even cover them! That’s such a huge disappointment. Now I either have to dispute it with my bank or see what the carrier does.


