WuffesReviews of wuffes.com

me. I somehow mistakenly ordered twice from two different email accounts & did not realize it--so when I cancelled but received more product anyway, I was puzzled. (My gmail automatically (or sometimes; I can't figure it out) toggles to my alumni account & I might not always notice.) So TWO customer service reps replied & each then figured it out independently. The only reason I canceled was because with the double orders & my ordering three at a tIme, I had too much prodct on hand. I will renew my subscription when I get low on reserves.

I got an almost immediate response to my email. I had signed up for auto ship but was unaware I signed up for monthly delivery - thinking I signed up for 3 month intervals. This was my mistake. Gustavo responded initially and offered a discount on the order that was in transit which I happily accepted. I then requested a change in the auto ship interval after which I further requested a change in the quantity. Veronica took care of those requests right away and couldn’t have been more pleasant in doing so. Again, I stress I caused the error and your representatives could not have been nicer to help resolve my problem.

Mariana was very helpful in finding out what happened to my order and helpful in getting it resolved.

My 14 year old chocolate lab was having trouble walking, and after 4-6 weeks on joint & multi-vitamins she can even run a bit! Not only are the vitamins great, the customer service is excellent. (I had a billing issue after switching phones, and a shipment sync issue. Both were quickly resolved.)

First experience... rapid response. Will keep you posted. Thanx!

I have been a customer over 5 years and never once had any problems! Forgot to skip an order and when I spoke to Veronica she offered an excellent option instead of returning the product! Very solid company and a dedicated customer! LC

I have two dogs. Leela is small and 8 years old. Mochi is a 4 year old large breed dog. The vet recently suggested that we get Mochi started on some kind of product for hip health since Great Pyrenees often have trouble with their hips, especially if neutered too young as he was as a rescue dog. We had noticed that he had begun struggling slightly to get up. I had seen the ads and read the reviews for Wuffes and placed an order. After a few weeks Mochi seemed to display NO more issues with getting up. With my first order, I took advantage of the special offer and also purchased the probiotic. Leela, our Spitz/Chihuahua Cross has an issue with bad breath and really bad smelling gas. She still has mild issues with her breath and gas, but it has improved significantly after taking the probiotic, so much so that I have just placed a recurring ordered for the Daily Probiotic in addition to the Advanced Hip & Joint Health. Now, what I really love about Wuffes is not simply the results, it’s the experience. I don’t feel hammered with emails and ads that I just don’t have time for. I don’t feel pushed to buy more. I don’t feel “stuck” with my order. I can easily place a one-time order or e-mail for questions and adjustments. So far so good Wuffes!

Veronica handled my concern quickly, efficiently, and professionally. I appreciate her attention and how she resolved and responded in a timely manner.