WuffesWe're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.
Wuffes (wuffes.com) has 3,999 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Kevin N.
The response time was amazing. And they actually took time to understand the problem and try to fix.
Response from WuffesNov 17, 2023
Hi there Kevin! Thank you so much for taking the time to share your positive experience with Wuffes! We're thrilled to hear that you were impressed with our response time and the efforts our team made to understand and address your concerns.
Linda Y.
I have really enjoyed my experience with the very nice folks at Wuffles..they made the entire exchange a truly easy and effortless experience..
Response from WuffesNov 17, 2023
Hi Linda! Thank you so much for taking the time to share your positive experience with Wuffes! We're thrilled to hear that you enjoyed your interactions with our team and that your overall experience was easy and effortless.
Dawn R.
11.15.2023: I am only giving this a 1 star because ZERO is unavailable. Their 90 day money back guarantee is a scam. I tried to get a refund one-week into the product after my vet told me to cease the supplements and go with a shot instead as my dog isn't absorbing the supplement in his gut (he's 14). After round and round and round and round with customer service, who was clearly going off scripts, completely ignoring my dogs health and repeatedly citing their certifications, or biosecurity protocols blah, blah, blah and finally only being offered 30% of a refund I am, naturally furious. The time, energy and frustration could have all been easily resolved swiftly but yet: here we are. Shame on you Wuffes. You can do better. 11.16.2023 UPDATE: after 16 emails and communicating with three different people I finally received my full, 100% refund. Thank you! This may very well, and judging by all the positive reviews, be a great company with wonderful, helpful products, bhuut damn: getting them to sway from script was challenging.
Response from WuffesNov 21, 2023
Hi Dawn, Thank you for sharing your input. We are very sorry that you did not have the desired experience with our customer service team. However we are happy that we were able to solve it in the end. Thank you for choosing Wuffes!
Stephanie B.
The joint & hip supplements have been making a world of difference for my 15yo Aussie mix who has arthritis. What's more, the customer service team is excellent - shoutout to Veronica for efficiently helping me solve a recent shipping issue that was no fault of Wuffes, but meant we'd receive the next round of supplements later than anticipated. She kindly handled the issue and got a fresh shipment on its way to us.
Response from WuffesNov 16, 2023
Thank you so much for taking the time to share your experience with Wuffes! We're delighted to hear about the positive impact on your pup. It warms our hearts to know that our product has made a significant difference in your furry friend's mobility and overall well-being. Aging pets, like humans, deserve the best care, and we're thrilled to contribute to making each day with your beloved companion a little brighter. We also greatly appreciate your kind words about our customer service team, especially Veronica.
Dwight T.
Veronica was super quick to respond to my question about order delivery status. A quick response is much appreciated!
Response from WuffesNov 16, 2023
Hi there Dwight! Thank you so much for taking the time to share your positive experience with Wuffes! We're delighted to hear that Veronica was able to assist you promptly regarding your order delivery status. At Wuffes, we understand the importance of timely and efficient customer service, and we strive to provide the best experience for our valued customers.
JERI D.
I tried the Advanced Hip & Joint support on my old pup and I'm a believer in the product. He really seems to be getting around much better. I also started him on the Daily Probiotics and that product is also helping my old pup and he is doing much better. My husband and I are retired and on fixed incomes which makes the expense a little hard on us but for the results I am seeing in Pup it is worth it.
Response from WuffesNov 16, 2023
Hi there! Thank you so much for sharing your experience with us! It's stories like yours that inspire and drive us to continue providing high-quality supplements for our furry friends. We understand the deep connection between pet owners and their beloved companions, and we are honored to be a part of your pup's journey to improved mobility and well-being.
Kara H.
I accidentally sent my wuffs to my old address and reached out to the support team and they sent me one to my new address no problem. I appreciate them so much because we were running out of my chihuahuas supplements for his arthritis and they saved the day! Thank you wuffs!!!
Response from WuffesNov 16, 2023
Hi Kara! Thank you so much for taking the time to share your experience with Wuffes! We're delighted to hear that our support team could assist you promptly and efficiently in redirecting your order to the correct address. Your satisfaction is our top priority, and we understand how crucial it is to ensure your chihuahua gets the supplements they need, especially for arthritis. We're thrilled to have been able to save the day for your furry friend!
Christiana
I have had our dog child on glucosamine of an “reputable recommended” brand for many years. It just didn’t seem to be working anymore, so we started a prescription drug. I disliked the repetitive testing, liver dangers and high cost. He was sedated on it. Then I found Wuffles . Our 11 year old heeler dog child ate them happily with no tummy upset. He hates pills. He likes Wuffles. Then we took an extended trip and ran out of Wuffles. I started using another supplement that I had on hand.Our dog child started limping and having back leg issues again. So, I ordered more Wuffles, and our dog child is back in action. No limping, no favoring his left leg. I am sure it’s the Wuffles that keeps him sound. I proved it to myself. I love that he eats them with no fuss. I love it’s all good ingredients that I can feel safe giving him daily. I love that it’s not a sedative. All in all, we love Wuffles and are extremely grateful for them. Thank you from myself, my husband and our dog child. ❤️
Response from WuffesNov 16, 2023
Thank you so much for taking the time to share your heartfelt experience with Wuffes dog supplements. We are thrilled to hear about the positive impact our product has had on your beloved pup. It warms our hearts to know that Wuffes has played a crucial role in keeping your dog healthy and active without the drawbacks of other options you've tried. We understand the concerns associated with prescription drugs, such as repetitive testing, potential liver dangers, and the high cost. It's fantastic to hear that Wuffles has provided a safe and effective alternative without the need for sedation.
