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Wuffes (wuffes.com) has 3,999 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
wuffes.com
Website
wuffes.com
Category
Pet Stores
Location
Denver, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The chews work well! I have two senior dogs and a middle aged adult dog and they all get these chews and they have little to no joint pain or stiffness. Customer service is great and was quick to notify me when my information needed updated so my girls didn't miss a shipment.
Response from WuffesMay 2, 2026
Hi there,
Thank you so much for sharing your experience! 💚 We’re so happy to hear that all three of your pups—your seniors and your middle-aged girl—are staying comfortable and active with the chews. That’s exactly what we love to hear!
It also means a lot to know our customer service team was able to keep everything running smoothly so your girls didn’t miss a shipment.
Give them all some extra love from us, and please don’t hesitate to reach out if you ever need anything 🐾
— Wuffes 💚
RA
russ A.
I hope customers read this before they…
I hope customers read this before they order. I missed the reviews before I order and ended up being scammed. I placed an order to try the product on my dog . I gave it to my dog for two weeks but before I used it all my dog passed away. It’s not bad enough I am heart broken the company notified me they were sending me a second order. I contacted them by email but was informed I signed up for a script. This is the farthest from the truth. I only ordered one 30 day order to try it. Now they insist I take it and charged my credit card even though I contacted the company before it was shipped. I also have read reviews that I’m not the first to be taken in this way by signing you up for a subscription without you knowing it. They also will not take a return. Please beware of this company …They have no heart for a senior who lost his dog of 15 years and refused to halt an item I will have no use for….Its a sham and someday they will answer to a higher authority…
Response from WuffesMay 1, 2026
Hi there,
First and foremost, we are truly sorry for your loss. Losing a beloved dog after so many years is incredibly painful, and our hearts go out to you during this difficult time 💔
We’re also very sorry to hear about your experience—it’s never our intention to cause additional stress, especially in a situation like this. We want to clarify that our subscription options are always disclosed at checkout, but we understand how this can sometimes be missed, and we sincerely apologize for any confusion or frustration it caused.
What matters most right now is making this right for you. Please reach out to us directly at [email protected]
with your order details, or if you’ve already done so, kindly share your email or order number so we can personally review your situation and find a fair resolution.
We truly care about our customers and their pets, and we’d appreciate the opportunity to help resolve this for you.
— Wuffes 💚
JW
Joshua W.
My dog Precious has been acting more…
My dog Precious has been acting more her old self since using Wuffes. The only issue I had was I accidentally set up 2 accounts when ordering. Dani from Wuffes took care of that for me. I only had to respond to a text. So far I have no complaints and have only been happy with Wuffes products and services.
Response from WuffesMay 1, 2026
Hi there,
Thank you so much for sharing this—we’re so happy to hear that Precious is feeling more like her old self again 💚 That’s exactly what we love to hear!
We’re also glad Dani was able to quickly sort out the duplicate account for you—making things easy and stress-free is always our goal.
If you ever need anything or have questions along the way, don’t hesitate to reach out. Give Precious some extra love from all of us 🐾
— Wuffes 💚
DE
Dee E.
Wuffes has helped my 12yr old GS
Wuffes has helped my 12yr old GS! He is jumping into my truck again! I had my doubts about this product but it has proved me wrong! Thank you again Dani and Wuffes team! Awesome product!
Response from WuffesMay 1, 2026
Hi there,
This is amazing to hear—thank you so much for sharing! 💚 We love knowing your 12-year-old GS is jumping into your truck again—that’s such a big win!
We completely understand having doubts at first, so it means a lot that Wuffes was able to prove you wrong and make a difference for your pup. We’ll be sure to pass your kind words along to Dani as well!
Give your boy a big pat from all of us, and if you ever need anything, we’re always here 🐾
— Wuffes 💚
DM
Dalton M.
I have a 10 year old malamute who has a…
I have a 10 year old malamute who has a hard time getting up and her back legs shaking and well she was doing really good and then she ran out she had about 5 days before she got her next tub when I got a text from Wuffes to see how she was doing and they got right on sending her another right away I have to say that they are very thoughtful and caring for my fur baby I couldn’t ask for any better service than what I was getting from Wuffes I will continue purchasing from Wuffes I really appreciate everything that they have done for me
Response from WuffesApr 30, 2026
Thank you so much for sharing this 💚 It truly means the world to us to hear how much of a difference this has made for your pup. Seeing them struggle is so hard, and we know how much love and care goes into finding something that can help.
We’re so happy to hear they’re feeling more comfortable and getting back to being themselves again 🐶 Moments like this are exactly why we do what we do.
Give your sweet pup some extra love from us 💚
– Wuffes💚
VP
VICKI P.
Top notch customer service
Top notch customer service. Fast, courteous, and helpful.
Response from WuffesApr 30, 2026
Thank you so much, Vicki 💚🐶
It truly means a lot to hear that you had a fast, helpful, and positive experience with our team. We always aim to be there for you and your pup every step of the way, so knowing that came through really makes our day.
We appreciate you being part of the Wuffes family 💚
– Wuffes💚
TH
TheOddGothGirl
Highly recommend my fur baby loves them
My dog is a great Pyrenees about 10 months old and almost 75 pounds and her anxiety was through the roof. She’s a natural guard dog and we have about seven acres half of it is forest so at night she gets very anxious by things she can’t see and was barking constantly and these bites. I got the anxiety bites and they are wonderful. She loves taking them. We have a routine every morning. She waits for her two bites and she sits patiently and takes them very gently and they’ve done wonder her anxiety is cut in half and you know she’s able to function without always having to be next to us so yeah, the stuff is great. Highly recommend.
Customer service is awesome very professional very understanding. Make sure that I understood everything that was going on. Made me some offers and actually asked about my pet. Very very awesome customer service experience.
Response from WuffesApr 30, 2026
Thank you so much for sharing this 💚🐶
It’s clear how much love and care you have for your pup, and we can only imagine how stressful it must have been seeing her so anxious, especially at night. We’re so happy to hear that she’s feeling more at ease and that you’ve been able to build such a sweet routine together 🐾
Moments like her patiently waiting for her chews and feeling safe enough to relax are truly special. Hearing that her anxiety has improved and that she can feel more independent means everything to us.
And thank you as well for your kind words about our support team 💚 We always want to make sure both you and your pup feel cared for every step of the way.
Give your gentle girl some extra love from us 💚
– Wuffes💚
CH
Carol H.
I love your products and my dog does…
I love your products and my dog does great with them. Your customer service representative, Elisa was a dream. She listened to my situation and was kind and knowledgeable about what products work best for Maserati (Mazi). Elisa is a super associate and so are your products.
Response from WuffesApr 29, 2026
That means so much 🐶💚 Thank you for your kind words we’ll be sure to pass this along to Elisa! So happy Mazi is doing great! 💚 – Wuffes💚
