WuffesReviews of wuffes.com

4.73,999 reviews
Pet Stores
1550 Wewatta Street, Denver, Colorado

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Wuffes

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About Wuffes

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.

Wuffes (wuffes.com) has 3,999 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: wuffes.com
Website: wuffes.com
Category: Pet Stores
Location: Denver, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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About Wuffes

Wuffes (wuffes.com) has 3,999 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: wuffes.com
Website: wuffes.com
Category: Pet Stores
Location: Denver, Colorado
Listed on Five Star Index: 2026

Heather E.

Jun 7, 2024

Dishonest company

I ordered this product and was overly hopeful that it would work. My dog hates it and is refusing to take it or anything that I attempt to hide it in. I contacted customer service regarding the issue to go ahead and send back. I knew that I could not send the open container, but I could send the other containers unopened back or donate. I clearly was not 100% satisfied within the 90 day window - WELL within. The first response was that they could send me a 25% refund. Absolutely unacceptable. The terms at purchase were 100% satisfaction GUARANTEE or your money back. That is not my money back. The next response was as follows. Thank you for contacting us today "The 90-day warranty is a satisfaction warranty. This means that the warranty is used to ensure we try everything with your pup before we completely decide it didn't work, we normally take steps depending on the situation, like changing to the joint liquid instead of the chews, or trying more chews if there was another problem. In this case, I can gladly apply an additional 35% refund on the last order as we always encourage the donation to local shelters or foundation. If there is anything else you need, please let us know" So, basically, they want me to pay more to determine if I am REALLY not satisfied and then see if they will honor what they say. Nope. I am REALLY not satisfied with their company as a whole because they are being deceitful. This is terrible business. Beware of this!!! On the previous email they also told me that they cancelled my subscription - I didn't have one - I made a one time purchase. And...they stated that my pet's health was always of their mind. If that is the case, why would you want me to continue to force something that he clearly hates and causes him to refuse his regular food?? This company is terrible. Stay away. They will not honor their policy that ropes you in to purchase. I have found that Flexadin Advanced with UCII is a fantastic product and their company is INCREDIBLE to deal with. Head over that way!!!

Response from WuffesJun 12, 2024

Hi there Heather. Thank you for sharing your experience. We absolutely care about your pup and making sure your pup recovers and feels so much better. We will make sure our customer service supervisor reaches out to you in the upcoming days to provide you with the solution to this unwanted experience and help both as much as possible.

Wuffes reviews

3,999 approved reviews, newest moderated first

Kimberly D.
Jun 7, 2024
This stuff is amazing I noticed the…
This stuff is amazing I noticed the difference within a few days of my little dog taking this he was running and hopping around the park he was never able to do that before he could barely lay down and sit I decided to give this a try and I'm so glad I did I would highly recommend it to anyone who's animal is suffering with joint pain thank you wuffes for helping my little boy sparky
Response from WuffesJun 10, 2024
Hi Kimberly! Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Sparky is now running and hopping around the park after starting on our supplements. It's heartwarming to know that our product has made such a significant difference in his life.Your recommendation means a lot to us, and we're grateful for your trust in Wuffes. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and Sparky every step of the way!
Heather E.
Jun 7, 2024
Dishonest company
I ordered this product and was overly hopeful that it would work. My dog hates it and is refusing to take it or anything that I attempt to hide it in. I contacted customer service regarding the issue to go ahead and send back. I knew that I could not send the open container, but I could send the other containers unopened back or donate. I clearly was not 100% satisfied within the 90 day window - WELL within. The first response was that they could send me a 25% refund. Absolutely unacceptable. The terms at purchase were 100% satisfaction GUARANTEE or your money back. That is not my money back. The next response was as follows. Thank you for contacting us today "The 90-day warranty is a satisfaction warranty. This means that the warranty is used to ensure we try everything with your pup before we completely decide it didn't work, we normally take steps depending on the situation, like changing to the joint liquid instead of the chews, or trying more chews if there was another problem. In this case, I can gladly apply an additional 35% refund on the last order as we always encourage the donation to local shelters or foundation. If there is anything else you need, please let us know" So, basically, they want me to pay more to determine if I am REALLY not satisfied and then see if they will honor what they say. Nope. I am REALLY not satisfied with their company as a whole because they are being deceitful. This is terrible business. Beware of this!!! On the previous email they also told me that they cancelled my subscription - I didn't have one - I made a one time purchase. And...they stated that my pet's health was always of their mind. If that is the case, why would you want me to continue to force something that he clearly hates and causes him to refuse his regular food?? This company is terrible. Stay away. They will not honor their policy that ropes you in to purchase. I have found that Flexadin Advanced with UCII is a fantastic product and their company is INCREDIBLE to deal with. Head over that way!!!
Response from WuffesJun 12, 2024
Hi there Heather. Thank you for sharing your experience. We absolutely care about your pup and making sure your pup recovers and feels so much better. We will make sure our customer service supervisor reaches out to you in the upcoming days to provide you with the solution to this unwanted experience and help both as much as possible.
Ginny D.
Jun 7, 2024
We love the joint chews so much I’ve…
We love the joint chews so much I’ve noticed a huge difference in my Golden Retriever’s ability to jump on our bed and get up and down with so much less pain and assistance. we will continue to use them and are so grateful for Veronica and her excellent customer service.
Response from WuffesJun 10, 2024
Hi Ginny! Thank you for your heartwarming feedback! We're delighted to hear that the joint chews have made such a significant difference in your Golden Retriever's mobility and comfort. It's wonderful to know that he's now able to jump on the bed and get up and down with less pain and assistance. We're also glad to hear that Veronica provided you with excellent customer service. Your satisfaction and your pet's well-being are our top priorities. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you and your furry friend every step of the way!
BKC
Jun 6, 2024
Too good to be true! Think again!
Thought this might be too good to be true! But it's not! This has substantially changed my 6 year old dogs health. She was limping and favoring her back leg not acting quite like herself. Within a week of taking wuffes she was back to her old self again!
Response from WuffesJun 10, 2024
Hi there! That's fantastic to hear! We're thrilled that Wuffes has made such a positive impact on your 6-year-old dog's health and well-being. It's wonderful that she's back to her old self, limping less and feeling better overall. Your experience is a great testament to the effectiveness of our product. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and your furry friend every step of the way!
Steve W.
Jun 6, 2024
This product has been amazing for our…
This product has been amazing for our 13 yo Lab. She has mobility again. She was in great pain before we started using this product. Now she is as sassy as she was as a pup.
Response from WuffesJun 10, 2024
Hi Steve! Thank you for sharing your heartwarming story! We're thrilled to hear that our product has made such a positive impact on your 13-year-old Lab's mobility and quality of life. It's wonderful to know that she's feeling better and enjoying life with renewed energy and sassiness. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you and your furry friend every step of the way!
Della C.
Jun 6, 2024
Wonderful supplement
Jackie isn't limping anymore and plays like a younger dog! She got a great report from our Vet yesterday and he approved of us giving Wuffes to her!!
Response from WuffesJun 10, 2024
Hi Della! That's fantastic news! We're thrilled to hear that Jackie isn't limping anymore and is enjoying playing like a younger dog. It's wonderful that she received a great report from your vet, and we're delighted to have their approval of Wuffes for her. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you and Jackie every step of the way!
Kendra S.
Jun 4, 2024
Saul was very responsive to my needs…
Saul was very responsive to my needs which made the process seamless. On top of that he was friendly and it made doing business more pleasurable.
Response from WuffesJun 6, 2024
Hi Kendra! Thank you for sharing your positive experience with Saul! We're delighted to hear that he was responsive to your needs and made the process seamless. It's always our goal to provide friendly and efficient service, and we're glad that Saul was able to make your experience a pleasurable one. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
JP
Jun 4, 2024
Sherman
Sherman, my 14 year old black lab, suffers from arthritis and an old torn ACL. He loves the chews and they have made an amazing improvement in his mobility!
Response from WuffesJun 6, 2024
Hi there! Thank you for sharing Sherman's story! We're thrilled to hear that our chews have made an amazing improvement in his mobility, especially given his arthritis and old torn ACL. It's wonderful to know that he loves the chews and is benefiting from them. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you and Sherman every step of the way!

WuffesReviews of wuffes.com

About Wuffes

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