Alejandra P.
Great costumer service
Great costumer service
Response from WuffesAug 1, 2024
Hi Alejandra! We're so glad to hear that our customer support was to your satisfaction, thank you for your kind words!

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.
Wuffes (wuffes.com) has 3,999 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Alejandra P.
Great costumer service
Response from WuffesAug 1, 2024
Hi Alejandra! We're so glad to hear that our customer support was to your satisfaction, thank you for your kind words!
Dawn M.
I originally ordered the product because I have a fur baby who suffered a fce in the winter of 2022. He has worked very hard to come back from it, but I noticed that he was still displaying that he was in pain ( slowly moving when getting into the sitting or lay down position. He was still having a hard time jumping onto my bed or into my vehicle). So I tried the Wuffes, and in less than 60 days, I've already have noticed a change in his personality and Mobility for the better. But then I saw a charge on my account that I didn't understand. I contacted Wuffes, but they misunderstood my question and canceled my subscription. I wrote back right away to let them know I did not wish to cancel my subscription, and they right away renewed it, answered all of my questions, and even made sure I still received the subscription special when I renewed. What I like best is that I'm not being answered by a bot, but an actual person is responding to my questions. Their customer service agents are very knowledgeable about the product, and this company shows that they truly care about their customers and their fur babies. I love this product and I love what it's doing for my medium to large breed fur baby.
Response from WuffesAug 1, 2024
Hello Dawn! Thank you so much for your positive feedback! We're thrilled to hear that our agents provided excellent assistance and resolved your situation to your satisfaction. It's wonderful to know that Wuffes is making a positive difference for your dog after 60 days of taking the chews! If you have any more questions or if there's anything else we can assist you with, feel free to reach out. We're grateful for your business and the opportunity to support your furry friend!
Monique T.
Started the joint supplements on my 8 year old, 85lb labradoodle 3 months ago. He is no longer struggling to stand from lying down and now can run around like he used to without pain.
Response from WuffesAug 1, 2024
Hello Monique! We're so glad to hear your pup got so much better after taking the chews and can move around with ease! Thank you for sharing your experience with us and thank you for choosing Wuffes!
T S.
Hell no. I JUST received my package. 4 days ago. I was on the trial. I cancelled it and they ALREADY charged my card $50 AGAIN. I just got my first one . DO NOT DO THE subscription.
Response from WuffesAug 12, 2024
Hi there! We understand and know how exciting it can be purchasing and finding products to help out your furry baby, especially when they come in such amazing deals. Sometimes, in the excitement of getting such an amazing offer, the terms and conditions can be overlooked and easily slip our minds. Please remember to take the order completely sealed and closed, just as you received it, please take it back to your local post office. Remember to let us know, so we can process the refund!
Annette C.
My 10 year old Lab/Rotweiler mix has been using the inflammation chews for years and I can’t tell you what a difference it has made. We rescued him from Animal shelter and he had a broken leg from previous a-hole that threw him against the wall so he has definite pain from that and these chews are amazing and help him so much - I can’t recommend them enough!
Response from WuffesAug 1, 2024
Hello Annette, it's so great to hear that you're taking great care of your fur baby, and we're so glad that the chews played a part in making him feel better! Thank you for sharing your experience with us!
customer
Customer service is incredible. Unbelievably fast and very helpful. Customer service makes or breaks an experience with a brand to me and this is a company I will be coming back to.
Response from WuffesAug 1, 2024
Hi there! Our customer support is really important to us so we're delighted to hear that we were able to meet your expectations, thank you for sharing your experience with us and thank you for choosing Wuffes!
MM
There was an issue with my shipping address for my subscription order. It took a LOT of back and forth but eventually the wuffes team agreed to send a replacement shipment to the correct address. Very thankful for their help on this because the product does wonders for my senior dog and I rely on them as part of his daily routine. I’m giving them 5 stars for the product and eventual resolution I just wish that we could have gotten to that point faster and not had to exchange nearly 20 emails.
Response from WuffesAug 1, 2024
Hi there! We're delighted to hear that our customer service team was able to solve your particular problem to your satisfaction! We're especially glad to know that the chews did wonders on your dear fur baby, thank you for taking the time to share your experience with us!
Jp
Saul helped with customer service. He was a great help and a valuable part of your team.
Response from WuffesAug 1, 2024
Hi there! Our customer support is really important to us, so we're glad to hear that Saul was able to meet your expectations! If you have any questions or need further assistance, feel free to reach out to us!