WuffesReviews of wuffes.com

Wuffes wrongfully charged me over $300 for products I never ordered or received. Jose Carlos who I spoke with helped me instantly & quicky gave me a refund. He was kind & understanding the whole time & didn’t argue with me once. He’s a great customer service rep, wish more CS reps were like him! I’d give 10 stars if I could!

Charged my account without permission! Awful customer service

The product is great! They way the do business is wrong. The subscription is fine but you don't take money out of people's bank account before letting them know that a product would be sent and giving the opportunity to say if they want that shipment at that time. I just got my order less than a week ago and then I get charged for another shipment that I did not request. You could overdrawn people's accounts and then they get charged overdraft fees. In my opinion, by doing this is wrong. I would like to say that after back and forth with emails, they did return funds and cancel the subscription. I would suggest that their website make it clear when ordering if they want to subcribe or buy for one time.

Alejandro was a great help and very polite. She's a great asset to your company!

Samantha was very helpful helping me change an old address to my new one for an order I had already placed. Hope it was in time. Thank you

We thought life was over for our dash hound. A year later, he's been on Wuffes, and this treat has extended his life. Thank you for this product

My almost 10 year old dog, Blue, grew a fatty tumor on her back thigh. The specialist said the only way to remove the tumor was to amputate her whole leg. It grew so big and fast, it started to pull muscles and shift her hips. I started giving her these and noticed a shift in her energy after about two weeks! I probably would have sooner but I wasn’t double dosing like I was supposed to per the website. She is back to playing with our 6 year old lab and 1 year old doodle.

My first delivery contained a free gift of salmon oil, which ended up arriving broken due to the carrier. I notified Woofes so they could follow up with the carrier to be more cautious, but they took it upon themselves to replace the salmon oil! I'm so excited to try it. My (very picky) Dane already loves the joint treats. I received quick responses from Elena and my experience overall with her and Woofes has been amazing. Great company, great people! So rare these days. Will definitely be recommending to my Dane groups!!