TheChip
Company is a bait and switch instant subscription company
The product seems OK, although I did not particularly notice an improvement in my senior doggie's symptoms and joint issues. HOWEVER, the company itself are giant crooks! They (unbeknownst to me) foprced me into a subscription (I had very specifcally been trying to do a one-time purchase) and then they never even let me know I was subscribed!!! And THEN I heard zero from them until they sent me a NEW order under my (unknown) subscription without even any advance notice or option to cancel or reschedule that order. I didn't have any idea anything was coming until tey 'confirmed my order' (that I hadn't even known was pending) and immediately shipped out the product. I would steer very clear of these guys and their bait and switch tactics.
Response from WuffesAug 6, 2026
We are truly sorry for this experience and we completely understand your frustration You are absolutely right that subscription terms should always be clear and transparent upfront and if that was not your experience then we failed you and we sincerely apologize. This is not how we want any customer to feel and we want to make it right. Please reach out to us at [email protected] and we will personally make sure everything gets resolved for you as quickly as possible.


