The Wall Street JournalReviews of wsj.com

People be careful about this online journal. They attract customers with lower subscription price snd then increase the price without any notice. This is kind of a trap! You will not be able to unsubscribe online or via an automated system as the automated system will not recognize your account. They are fraud company!

I successfully cancelled my WSJ membership at the start of covid in April and they told me i would have free access to WSJ for a month as some sort of covid deal. So i did not get charged the month of April but they began charging me again from May until now and they do not send any receipts! I noticed it going through my credit card statement. I am calling tomorrow to demand a refund but from what I am reading in other reviews that is wishful thinking.

extremely onerous to cancel to the point where it is impossible. No method to cancel online, when you try to cancel through their indicated method of dialing in, no one answers. You are placed on an infinite dial tone loop. DO NOT subscribe to these people. it's a joke.

They were charging me much more than I agreed to and then I could not cancel online, I had to call a phone number that was always busy. I cancelled through pay-pal and I am hoping that solves the problem.

I was a student in 2018 when I signed up for a student account. I was told this would be 4.99 a month and that my account was set to be closed in December 2018 when I was no longer a student. Almost two years later and I found that thy have still be charging me since then. Further, they never set my account up to be a student account and have been charging me a full price the whole time. A representative relayed to me that they had notes on the account that my student status ended in December 2018 and that my account should have been closed then. They have told me that they have done nothing illegal because I consented to them drawing from my account permanently. Thy will not refund me despite being the ones who told me about the notes on my account without me ever bringing them up. Ultimately, the inability to cancel your subscription online, while giving the illusion that you can or had, is a predictor practice. In all they have billed me 9.99 for 21 months longer than I agreed to and are refusing to refund me any part, including the difference for the six months I willingly subscribed as a student. Therein, they have taken 229.79 more from me then they should have. Finally getting ahold of someone who I was told could help, he did not even greet me and started with, we are not going to refund you. You can get just as reliable news from independent publications that won't steal your money, so avoid the WSJ at all costs.

Hi Folks! I was able to cancel the subscription by changing the billing address to a California address, after that I reload the pages and under the subscription panel there is an option to cancel. It worked for me, I live in Spain

The cancellation process is horrifyingly challenging. They wonder why people don’t trust media... awful people working for an awful company. Seems pretty straightforward to me!

Impossible to cancel. I am going to dispute this on my credit card and have them reverse the charges. There is no place to cancel online-they make you call a number which is constantly busy. This is supposed to be the oracle of biz journalism and yet they