The Wall Street JournalReviews of wsj.com

Great newspaper, terrible company. AS everyone else has said, they bait with a 'fair' price, then quickly convert you to an outrageous monthly bill and wont allow you to cancel, or make it extremely difficult to cancel. even cancelling before i was charged, they would not cancel or refund, only agreeing to stop future payments. Because they already had my billing date for today.

I purchased the Wall Street Journal with MarketWatch and Barron's for 5 euro to get access to a few articles. The cost of renewal each month shot up to approximately 19 euro after the first couple of renewals. It was 11 months before I realised The Wall Street Journal was chipping away at my savings. I reached out to support to try to get a refund, I even suggested credit in good faith for a few months so they wouldn't need to payout. Their response I received was cold and apathetic. I received a paragraph on The Wall Street Journal's company policies. There was no goodwill, problem solving or customer care involved. "we acknowledge that our services may not have been utilized during the active period of your subscription" "Subscriptions are based on the entitlement to access our services, rather than on actual usage." I caution others to think twice before picking up The Wall Street Journal. They likely make a sizeable income from charging inactive accounts.

Too much MarketWatch clickbait -- why pay for a WSJ.com subscription and get inundated with another sites clickbait? And no way to stop it. At least on MSN.com you can block trash websites. And that's free. WSJ.com makes you pay for the trash. And no way to stop it.

Absolutely horrible company! They baited me in with a small fee to read an article and unknowingly I signed up for a very expensive subscription. Ridiculously expensive! I admitted to the supervisor I didn’t realize that I had signed up for the sub and asked if I could get any sort of refund as my situation financially is dire at the moment and any little bit would help! Even just one month back (I had the sub almost 2 years without knowing) I had tried to cancel before and kept getting an error on the last page. She said no. Company policy. No refunds at all. While I know they don’t “owe” me anything for taking their bait so long ago, it would have been a kind and helpful gesture to at least refund me 40$ of the over $700 I’d paid to them over the years without even wanting or using their news platform. A small amount of Simple customer care and showing compassion would have actually given them some chance at showing they’re a decent company with some scratch of ethics. Sadly, they’ve proven they’re not worthy of being called a decent company. Reader beware…

The way DJ runs its WSJ (Wall Street Journal) subscription plan is deceptive and downright sleazy. The teaser subscription price rolls over automatically into an insanely high subscription rate (for me it rolled into $52.99 a month subscription), which we attempted to cancel the very first day it renewed, however per their ToC you must cancel the subscription the day before it renews and they will not pro-rate the month. This is spelled out in a ToC you signed 13x months ago. Good luck remembering that. This is an unreasonable and purposefully deceptive practice designed to fit their business plan and model and recover the cost of their low teaser subscription all in the 13th month. This can all be avoided by 1) sending a courtesy email saying your introductory subscription is renewing at a new higher rate 2) allow customers to cancel auto-renewal on the day it renews, literally or 3) pro-rate the month and not force your subscription on customers who no longer want them. This is tantamount to a de-facto "subscription r*pe."

After so many years as my AM read, I quit. I find Pravda or the Havanna hearald print less anti Trump "news".

They block all of my comments regardless of how innocuous they are, including "test", "I agree 100%" " "Not if you have unbiased integrity" etc etc

I signed up for a special offer of $1 dollar a week. Someway WSJ decided that I had two emails and started charging me $41.72 twice. They refuse to refund any money and stated their policy was to charge for both accounts. One phone access, two accounts!!! Customer service was trouble!!!