The Wall Street Journal is listed under Media & Information.
The Wall Street Journal (wsj.com) has 362 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Claim this listingShowing 12 reviews with 2 stars · Clear filters
Marcus
For the majority of users, you must call them to cancel. That's a very outdated way to do things, and incredibly unethical. Their news material isn't too bad, but they deserve poor ratings from their cancelation policy alone. As of this review, there are only 4 states where their cancelation policy is different.
Christine
Overall, I think the paper is professional. However, I don’t like their online format now — I used to be able to look up Kimberly Strassels articles or other opinion pieces but now they are impossible to find. Why this is - I’m wondering …
Larry W.
Love the content but dealing with customer service is far too frustrating. Unless you have the patience of a saint, don't deal with this entity.
sh4d0w
There will be a ton of popup offers to buy extra features or wsj+. Before subscribing they paywall after the middle of the article. They will make very enticing offers for 1$ the first 2 months followed by 10$ per month. Currently it is incredibly difficult to unsubscribe, however, so you might be put in the situation of needing to pay the 10$ subscription for many months. There is however one hack: Change the billing address to somewhere in California and then you can very easily unsubscribe via the website.
