The Wall Street JournalReviews of wsj.com

Miss every other saturday paper, lie and say it will come on sunday, never does. have to call every time to get a credit when they know damn well it is their fault.

Don't sign up for their promotional offer period. They continued charging me even after I called to cancel the initial 6-month trial. I trusted the brand so much, which was my mistake. Today, when I called to inquire why they were still charging my CC after cancelling 8 months ago, I was transferred to another department, where a supervisor named SOL acted smug and refused to refund. TOTAL SCAM ARTISTS. WATCH OUT.

Legacy media company desperate for your cash. Will scam you with some low introductory offer and then sticker shock you with a $55 a month subscription. Looking forward to their bankruptcy. AI stock news FTW!

I renewed by WSJ+ subscription on Feb. 9th thinking it was the renewal of the prior subscription. Low and behold yesterday i got charged $54.99 and when i called WSJ they said that first subscription used a DIFFERENT EMAIL than current renewed subscription and therefore had not been cancelled. I asked for a refund of the $54.99! NO REFUNDS ALLOWED AT ALL! talked to supervisor LIZ who canned the same BS after i explained the situation. So I renew as a faithful customer and all WSJ wants is $$ no matter how they get it. HORRIBLE. NO grievance procedure or any recourse for me. I will let BBB know and social outlets.

wsj thinks im a bot lol cant access any articles at all even on a new ip and after using ccleaner... all other websites work fine and i started several large it companies so i probably know what i am doing.. and its an issue on your side

I tried to subscribe to the Wall Street Journal (online digital only subscription) yesterday and my checking account was debited $8.56 for the first month's subscription. But when I tried to access the digital content the website said my subscription had expired. I tried everything with their customer service department - online chat assistant and calling the 800 number - and have had no resolution. The customer service agent with whom I spoke didn't speak much English and had trouble understanding my issue. He said he'd send a link to reset my password and never did. The customer service page on the WSJ website is useless. Options are limited and everything is circular.

The Wall Street Journal email e edition subscription price is too expensive. My original subscription expired but I was not notified of the increased cost that was automatically charged. I thought the WSJ had more integrity. With electronics available today, you could easily notify your customers. If a subscription is cancelled, a partial refund should be issued but is not. Shame on the WSJ.

I got tired of the Left Wing views. Just not worth $65 a month.