CARLOTTA J.
Avoid Choice Home Warranty!!!
I would advise anyone that is looking to purchase a home owners warranty to please please please steer clear of Choice Home warranty this is not a company that you want to have any dealings with. If I could select no stars I would! I put in a request for a water heater on December 13, 2024, the heater wasn't picked up and installed until December 26, 2024 and to my surprise I was told that I would have to pay $450.00 out of my pocket to the plumbing repair man that Choice Home Warranty assigned my repair too for modifications. I personally feel like Choice Home Warranty allows the repair technicians to price gauge the customer so that they won't have to pay what they are suppose to pay, when the water heater was installed my pressure was low in my tub faucets and Choice Home Warranty advised me that there was nothing they could do about it unless I put in another claim and my portion for that repair would be another $490.00 after paying another $100.00 deductible to the plumber again due to modifications. I was under the assumption that if everything was working properly prior to the water heater installation that Choice Home Warranty should make sure everything is properly working after the installation of the water heater and that is not what they did! I have had a home owners warranty since 2007 with another company up until 2023 when I switched to Choice Home Warranty and I never had to pay anything other than my deductible. I am warning you all Choice Home Warranty is a rip off their repair technicians come out to your house and price gauge you for the money that Choice Home Warranty should be paying for the repair to your broken down unit, the plumber charged for picking up the heater, taking the old heater away and modifications, the company I was with said all of that would've been included as part of the job.




