SHANNON
Didn't have good communication
Didn't have good communication - called twice about my order - paid expedited and they weren't. Emailed my concerns didn't hear back after 2nd email.
Our mission at Wristband Resources is to provide every customer with value beyond compare in the wristband identification marketplace. We stand committed to making sure that every one of our customers is satisfied with their purchase. Wristband Resources will strive to offer you the best prices in the industry while offering the best quality and unlike other companies 100% of our wristbands are made in-house, right here in the USA.
Wristband Resources (wristband.com) has 466 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Oak Creek, Wisconsin
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Administration & Services · Middleton, Wisconsin
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Administration & Services · Milwaukee, Wisconsin
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Administration & Services · Madison, Wisconsin
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Showing 20 reviews with 1 star · Clear filters
SHANNON
Didn't have good communication - called twice about my order - paid expedited and they weren't. Emailed my concerns didn't hear back after 2nd email.
Johnny
I paid for 150 band's and only got 50 and my party is in 2 day's. ..... But 2 week's before I order 200 and it was right...
ryan
I paid extra to have wristbands delivered on time before my trip. They were two days late and I had already left before they arrived. They did refund full amount, however I was the one that had to reach out to them to see what happened. Tough to rate a specialty service anything but bad when they can't provide service on time for your one time event.
Gretchen
The images turned out fuzzy and off kilter. We were extremely disappointed.
AJMAL
I called the first time they said they tracked the package and it got lost.. so they said they will over night one too me but never received it and had to pay for it ... I have called several times but no ones responds back
Response from Wristband ResourcesMar 13, 2017
My name is Edward and I want to apologize for the issue with order number WRW6330614 and any inconvenience this order issue has caused you. In regards to your order I looked it up and we did Ship it from our facility the day after it was ordered which is one time but unfortunately the carrier never delivered it. Which is in no way your fault. I also want to personally apologize that no one responded to your phone calls, this should never happen if you left a message(which I have no way of knowing). For future reference, please leave a detailed message if we are not in the office otherwise we cannot tell if the phone call should be responded to. I was wondering if I could either send you a new order for Free is you still had use for the bands or I could send you a Full refund. Please let me know what you would prefer and I will take care of it and please email me directly at [email protected]
Denive
Do Not, I repeat Do Not purchase any wristbands from wristband.com. They are a rip off. I ordered a 100 custom wristbands and when I received the package in the mail they were poor quality. You could barely see the indentation on the wristband. I consulted with other professionals and their reaction was the same. This is an inferior product. They guarantee happiness, but to no avail. They refused to refund my money. This is unethical and unprofessional business etiquette. DO NOT PURCHASE ANY WRISTBANDS FROM WRISTBAND.COM.
Response from Wristband ResourcesMar 13, 2017
Hi Denive, I want to apologize for any inconvenience this may have caused you and I am sorry to hear that you do not like the quality of our bands. I was wondering if you could give me the Order Number for this order so I can take a look at it and take care of this issue? If you could please email me at [email protected] with the order number I would be more then happy to help you out. Thanks!
Emily
I haven't received my purchase since ordering a month ago.
Response from Wristband ResourcesJan 19, 2017
Hi Emily, I apologize for any inconvenience this may have caused you. Unfortunately, your package got lost in transit. It looks like you have already been refunded, please let me know if there is anything else we can help you with.
Luis
The product wasn't on time for the activity.