WrapWithUsReviews of wrapwithus.com

I ordered lollipops through this site for my 3 children, so they would something special to remember their baptism. I ordered a month in advance and waited patiently for my package to arrive. The week before the event I called to check on my order because it still not arrived and I was told that my order was cancelled. They claimed that they called and left a voicemail on my phone, which was false, I never received any voicemail or e mail to let me know. I was assured that my payment had been refunded, but that was not my concern. My concern is that I now have less than a week to find something similar with printed names and dates and I'm sure that will be next to impossible. I'm really disappointed because I stumbled across this site while searching and I was really excited about this cute idea. And now I have nothing. I will not be using this site again.

I previously loved this place and have ordered several times before. However I placed an order in February for my daughters first holy communion this may. When I received my package I checked the magnets and one had come broken. I called and they immediately sent a new one. Last week I was putting the stickers on the magnets and one broke in my hand. I called the company surprised that the magnet broke and my daughters communion was in 9 days. The women was very rude and short with me. She said that I ordered to early and the only option was she would issue a credit. I asked for a manager and she was very rude and put me on hold. She said she paged the manager and she didn't answer and she didnt know if the manager was even in the building but the manager would call me back. She said she refunded me the credit and hung up on me It has been 3 business days and I have not received a call back from the manager nor have i received my refund for the one magnet. It is very disappointing because I have referred so many friends and family and I use this company because of their friendly customer service and customer satisfaction of their products.

AWFUL.Ordered a "red carpet runner" for a classy corporate event. They sent us a thin, horrible, crappy piece of of material. It looked NOTHING like the photo. Then, their TERRIBLE customer service- wow. They will not send return label but we will pay more in returning then the item itself! I've asked for Management to call me SEVERAL times- at least 6 times- and still have not received a call. Cheap, crappy products and just awful service all around.

I love wrapwithus.com! I have been using them for years. I started using them for my bridal shower & then for my wedding - all the stuff you need - favors, ribbons, decorations. I've used them for baby showers, communions and parties. I have never had any shipping problems or broken, missing items in all these years of using them. I highly recommend them!

I recently ordered favors for my wedding and like any typical frantic bride waited until the last minute. Not only were the prices the best around the shipping was fast. When I called in the morning the customer service repetitive was very friendly and incredibly helpful with all my questions. I placed my order later that day during my lunch break and when I returned home that evening I found a tracking number waiting for me in my e-mail. The favors were gorgeous. I will recommend Wrap with us to everyone and will shop there again and again.

I hosted one of friend's showers and used wrap with us for my decorations and favors. Their staff was very helpful and friendly which was great because I was very limited on time and in a rush. I received my items as promised in 2 days and the merchandise was even better than it looked online! I definitely recommend wrap with us and will use them in the future!

I ordered some custom printed ribbons and items to create party favors for a baptism. They had the best prices on Jordan almonds I could find, the personalized printed ribbons came out great and all the other items I ordered were just as expected. My favors turned out beautiful. I have recommended this site to friends and would order from them again. I ordered online and received my order within 5 days.

Beware of ordering from wrapwithus.com!!!! I placed an order by phone on a Tuesday to ensure that I would receive the order on time by Friday. The girl who took the order told me that I would get the order by Friday if I paid $15.99 for a 3 day delivery. She said that the order would be processed and shipped that same day. Thursday I get an email from UPS stating that they had just picked up the shipment and it would be delivered by Tuesday, 4 days later than what I was told. I then called and explained I needed these favors for a party for Saturday and that by Tuesday they were useless to me. They simply said well just return the order when you get it and we will give you your full refund. I asked them if they would overnight another order and I would return the late one. They wanted to charge me $104.00!!!! I told them that I felt they should pay for that not me, it wasn’t my fault and I had already paid for a faster delivery. The manager told me that there was nothing she could do because I didn’t get the name of the girl who took my order. BULLS**T!!!!! Any proficient company would have the employee name or ID# in an order that is placed. She tried telling me that I had just placed the order on Tuesday it was my fault…… Had I been told that I would not be able to get the order on time I wouldn’t have ordered it and paid for faster shipping…..HELLLLO!! My blood was boiling and I told her that they had poor customer service; she disagreed and refused to take any responsibility for it and then hung up on me. I called them back after I received the order so that they could send me a shipping label…. “We are not responsible for paying or refunding the shipping charges.” PLEASE BEWARE OF THIS PLACE THEY SUCK!!! NEVER WILL I ORDER FROM WRAPWITHUS AGAIN!