WrapsifyWelcome to Wrapsify – where each gift is a personalized masterpiece! 🎁 Explore unique treasures for any occasion, crafted with unmatched quality. Celebrate love year-round with our curated collection.
Wrapsify (wrapsify.com) has 58 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jamie
Hi, Didn’t receive your item?
Response from WrapsifyMay 27, 2025
We're very sorry to hear that you haven't received your item. That’s definitely not the experience we want for our customers. Could you please reach out to us directly at our support email address with your order number? We'll prioritize looking into this and make sure it’s resolved as quickly as possible. Thank you for bringing this to our attention, and we hope to make it right for you.
Gracie B.
Extremely disappointed with the product, it’s scratched, the custom engraving is not centered. It looks used because of all the scratches and dings. It’s supposed to be an anniversary gift for my husband but it’s so damaged that it’s ugly and the compass doesn’t even work. Now I’m scrambling to find a different compass in time for our anniversary.
Response from WrapsifyMay 5, 2025
We're truly sorry to hear about your experience and understand how disappointing this must be, especially when it was meant as a special anniversary gift. Please note that our compasses are designed in a vintage style, which may include slight imperfections on the surface. However, your concerns about the engraving alignment and functionality are absolutely valid, and we sincerely apologize if the product you received does not meet our standards. We would be happy to offer you a replacement or a refund. Kindly reach out to our support team, and we’ll make it right as quickly as possible. Thank you for bringing this to our attention.
Breanna S.
Order said it was ready to be shipped out a week ago. Still hasn’t been shipped. Been waiting almost 3 weeks for this order and still hasn’t even been shipped. Emailed the link they sent me 4 days ago and have heard nothing. I’m just over all disappointed.
Cynthia J.
I am still waiting for my order. I ordered for a Christmas present and still have not received it. It has been supposedly at my hometown location for three days waiting to send to usps. I would never order anything from this company. I emailed them and got no response. I am about to email again and if I get no response I will have to get with my credit card company and put in a fraud.
Response from WrapsifyDec 31, 2024
Thank you for bringing this to our attention. I’ve thoroughly checked our inbox and unfortunately, I couldn’t find any previous emails from you. I’m truly sorry if your messages didn’t reach us or if there was any technical issue on our side. Please rest assured, I’m here to help. Could you kindly provide me with your order number or any details about your purchase? I’ll personally investigate the status of your order and ensure we find a resolution as quickly as possible. Thank you for your patience and understanding—I look forward to resolving this for you.
Mark O.
Nothing like getting a christmas give 2 days late! Ordered it in plenty of time and no indication when I ordered that it wouldn't arrive in time for christmas. Product is ok, but not really worth the high cost.
Response from WrapsifyDec 29, 2024
Thank you for taking the time to share your experience, and I’m truly sorry for the disappointment caused by your order arriving late, especially during such an important occasion as Christmas. We completely understand how frustrating it must have been, and this is not the experience we want our customers to have. While the delay was caused by factors beyond our control, we take full responsibility for ensuring a smooth experience from start to finish. Your feedback is incredibly valuable, and we’re actively working on improving our communication regarding delivery timelines to prevent situations like this in the future. As a token of our apology, I’d love to offer you a partial refund or another form of compensation to help make up for this inconvenience. Please let me know if this would be acceptable, and I’ll personally ensure it’s taken care of promptly. Your satisfaction means a lot to us, and I hope we can turn this experience around for you. Looking forward to hearing from you.
Renee
The necklace I ordered is a piece of junk. Don't waste your money! It's straight out of China. There is zero Viking heritage in it. Aside from the overly wordy emails constantly sent describing the craftsmanship going into this piece of crap, the necklace itself looks like something you'd win at a no skills needed county fair game. It's merely a piece of cheap metal with a stamped design on it and a even cheaper chain that will turn your neck green. I wasted a lot of money for something that's trash.
Response from WrapsifySep 10, 2024
I'm sorry to hear you're dissatisfied with your purchase. Your feedback is important to us, and we're committed to ensuring our customers are happy with their items. If you’d like, please contact our customer service team so we can address your concerns and discuss a possible resolution.
Pamela C.
I did not realize it was shipped from China and the quality was not what I expected Thumbs down !!!
Response from WrapsifyMay 3, 2024
We sorry to hear about your experience. We strive to be transparent about our shipping origins and always aim for the highest quality products. If you have any concerns, please reach out to our customer support team, and we'll do our best to assist you.
Scott V.
They put the wrong name on it. Worst is I emailed them twice starting weeks ago & they never responded. They sent plenty emails up till that point & nothing since I tried to contact customer support.
Response from WrapsifyApr 12, 2024
We are sorry to hear about your experience. It seems there might have been an issue with our email system, as your messages went to the spam mailbox. Additionally, regarding the wrong name, we check and find that you entered “Scott” as the personalization name and we have added as per your original request. However, we are happy to support a replacement for you, simply let us know the name you want to add and we'll ensure your replacement order is processed promptly.
