WOW24-7Reviews of wow24-7.io

24/7 Сustomer And Tech Support Outsourcing In 10+ Languages for Europe & USA based Retail, SaaS, IoT and Travel.100+ clients from 20+ countries have already trusted us and are achieving 96%+ CSAT with 0 security breaches and up to 60% budget savings. We've been providing omnichannel support in 10+ languages worldwide since 2016 through a Shared and Dedicated team. We have expertise in Retail, SaaS, IoT and Travel, as well as other diverse industries united by the E-commerce market.Delivery based in Eastern Europe and LATAM, we operate in 24 time zones, including European and American, and build the workflow according to the client’s business processes, software and data security standards. We keep all data safe & secure by following strict guidelines GDPR, ISO27001, ISO9001, and PCI DSS (coming soon).Our Services - Level 1 and 2 support in 10+ languages:-> Customer Service-> Technical Support-> Inbound Sales Calls-> Admin tasks (editing, moderation, other)-> Virtual Assistance & HelpdeskThere are 2 models of cooperation:1. Shared teamsYour project is managed by an acting, trained & experienced team of 5-6 agents working 24/7 in rotating shifts on 2-5 projects simultaneously. For organisations with low to medium volumes of customer requests and as a first response and triage service for Level 1 technical and customer support.2. Dedicated teamsYour project is managed by a dedicated agent, or a team, that works exclusively on your company project. Any language, any schedule, any project complexity.For companies with an average and large number of customer requests and as a Level 1 & 2 for Technical and Customer support when in-depth and specific knowledge of the product is needed.Whichever option you choose, you get a Comprehensive Solution:✓ Fast & Flexible Onboarding ✓ Selection and Recruitment✓ Team Training✓ Quality Assurance✓ Monthly Reporting✓ Business Process Improvement RecommendationsWOW24-7’s Guarantees1) Data Privacy & Security - We keep all data safe & secu

WOW24-7 (wow24-7.io) has 28 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as

wow24-7.io

Website

wow24-7.io

Category

Sales & Marketing

Location

Afton, Wyoming

Listed on Five Star Index

2026