David R.
Invaluable for estate valuation; great customer service
When my stepfather passed, it fell on me to inventory AND VALUE his estate for the courts. I didn’t even know what some of that stuff WAS let alone what it was worth! When I found WorthPoint I knew my problems were solved! In a matter of a month, I was able to look up hundreds and hundreds of items and, most importantly, including books, furniture, and Art. There were only maybe 3 items I couldn’t nail down, but I did see thousands (literally) of items similar enough to know I may never find something identical, but generally what it’s worth overall. With photos of nearly everything and fast search results, I can hand in my valuation to the courts with ample support for the figures I used, showing multiple and recent auction sales amounts. The price was completely fair, and to be honest, for what I got out of it, I’d have been willing to pay more for the month I used it. As for customer service, when I forgot to cancel the recurring subscription fee I called, got a real person quite quickly, explained my error, and had a refund before I hung up! There are next to no companies I can say you can expect that kind of service from. I am very pleased and very grateful for this service and for their customer service. For me, it was perfect. If you are not sure and still undecided, give them a try!
Response from WorthpointDec 17, 2020
Hi David, Thank you for the time you took to let us know how we are doing. We appreciate your feedback. It’s great to hear that you were able to tackle such a large project with our resources. Your input helps us to continue to provide our customers with the service needed in situations much like you described. We would love to chat with you more about your WorthPoint experience and gain valuable customer feedback from you. If you are interested, please reach out at the email below. Thanks again! WorthPoint Team [email protected]

