WorthpointReviews of worthpoint.com

Response from WorthpointApr 16, 2024

Thanks for your feedback Scott. While we do indeed depend on our data partners for the sold price information, we know that having a wide array of data sources will help our users infer the worth of their items. Please feel free to contact us if you ever have any questions in the future. Thanks, The WorthPoint Team [email protected]

Response from WorthpointNov 3, 2023

Hello, Thanks so much for your review. WorthPoint does not buy or sell any items. WorthPoint is a digital research tool for any kind of collectible, family heirloom, or antique. We help people discover more about what they have and what it’s worth.  We are a subscription service. You are able to find out what an item is potentially worth via a subscription to our platform. WorthPoint’s price guide gives subscribers access to more than 500 million historical prices and over 1.2 billion photographs. This data is aggregated from online marketplaces, including eBay, and from some of the leading auction houses in the country. We have the largest database that covers information as far back as 2006. Please feel free if you any additional questions on what sort of service WorthPoint provides. Thanks, The WorthPoint Team [email protected]

Response from WorthpointMar 22, 2024

Hi Jay, We truly appreciate your feedback and membership with us. We're always here if you would like to return ever again in the future. Thanks, WorthPoint Team [email protected]

Response from WorthpointApr 16, 2024

Hello Kim. While we do indeed depend on our data partners for the sold price information, we know that having a wide array of data sources will help our users infer the worth of their items. This is why we work to bring on new partners each month. You can always take a look at our industry partners that are at the bottom of each page on our website. Our customer care team is always available to assist with issues you have with cancelling as well. Please feel free to contact us if you ever have any questions in the future. Thanks, The WorthPoint Team [email protected]

Response from WorthpointDec 13, 2023

Hi there, We thank you for your feedback and review. We're sorry that you didn't have a better experience with us. Once a user has completed the free trial, which is 7 lookups, or 7 days, whichever comes first, the lookups are unlimited. You are never forced to only gain access to 7 lookups per month. Please know that your price lookups are absolutely unlimited once your subscription is active. Additionally, if you do not wish to receive our newsletters, you can always select the "unsubscribe" option to stop the emails. Of course, we're always here to help if you have additional questions, so please feel free to contact us via the information below. Kind Regards, WorthPoint Customer Care Team [email protected]

Response from WorthpointDec 14, 2023

Hello Lori, We appreciate your review and your feedback. We’re sorry that you didn't have a better experience with us. We see that you subscribed to WorthPoint via the email address [email protected] on 8/26/23. The free trial entails 7 lookups or 7 days, whichever comes first. Our records indicate that you were able to look up 7 prices and then canceled the subscription before the trial ended. We aren’t sure about not being able to view the prices, as we can see per our records the items researched, however we’re happy to go over this with you if you would like. Please feel free to reach us via the information below. Thanks, WorhtPoint Team [email protected] 877-481-5750

Response from WorthpointAug 18, 2023

Dear Cathy, We certainly understand that it can be concerning to find that you had an additional subscription to WorthPoint, and we are here to help clear up any confusion. After investigating the account information, our records show that on 9/10/21, an account was created with the email address [email protected], and was canceled and refunded per phone call on 6/28/23. Via the recorded call, we discovered an additional account created with the email address [email protected]. It was created on 11/27/21. We concluded via the call that the account associated with the email address [email protected] would remain active; at your request. When we received your email on 8/10/23, we canceled the subscription as requested. The account associated with the email address [email protected] was provided with a refund on 8/10/23. We are happy to assist with any additional questions. Please feel free to contact us if you have any further questions, 877-481-5750, M-F 9am-7pm EDT. Kind Regards, WorthPoint Customer Care Team [email protected]

Response from WorthpointOct 3, 2023

Hello James, We’re happy to help out here. We’re sorry that you didn’t have a better experience with us. We’d love to resolve your membership concerns, although we are unable to find an account from the information that you provided through TrustPilot. Please feel free to contact us if you need additional assistance either via email at [email protected] or via phone at 877.481.5750. We’re ready to help. Thanks WorthPoint Team