WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?
Worthpoint (worthpoint.com) has 409 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
worthpoint.com
Website
worthpoint.com
Category
Professional Organizations
Location
Atlanta, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 66% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I tried their free 7 day trial. I didn't want to continue so I clicked on Cancel Subscription but got no confirmation. I sent them an email, no response. Fortunately I used Paypal and was able to cancel the subscription that way. Dishonest company.
Response from WorthpointFeb 18, 2025
Hello Valerie,
We're sorry that you didn't have a better experience with us, and we're here to help. Customer response is very important to us, and it is never our intention to hold our users to any subscription. We'd love to get details of all your inquiries and emails so that we can investigate. Please email us at [email protected] and we'll be happy to research for you.
Thanks
WorthPoint Team
[email protected]
LB
Laura B.
I would rate it lower if possible
I would rate it lower if possible. Complete sham. I tried the seven day free trial on the first day for about ten minutes and cancelled. Here I am six months later STILL trying to get my money back. They WILL NOT stop charging my account. Finally had to COMPLETELY close my bank account (to stop the charges) before the holidays AND pay $25 extra to expedite a new card to be sent to me. Still no resolve-absolutely no response to my emails-their preferred “contact me”. They have charged me close to $200 for a “free” trial and website I never use. This company is a sham!!!! DO NOT USE!!!!!!!!!
Response from WorthpointDec 28, 2024
Hi Laura,
We're happy to investigate this for you, however we need some information to get started. Please contact us at [email protected] and we'll be happy to assist right away.
Thanks
WorthPoint Team
[email protected]
MA
Magnus
No option to cancel the trial.
No option to cancel the trial.
Could I have some help here?
Response from WorthpointDec 24, 2024
Hi Magnus,
We're always happy to help. Please contact us at [email protected], or if you prefer, call us at 877-481-5750 and we'll help out right away.
Thanks,
Team WorthPoint
[email protected]
RE
Rebecca
No one responds to emails or cancellation of free trial!
I used the 7 day free trial for less than 10 minutes on the day I signed up for the free trial, I instantly sent a email saying how I'd like to cancel the free subscription and had no reply. I have now sent multiple emails regarding this as they have tried to take out £28 multiple times over the last 2 weeks but no one seems to respond to their emails! As for your response I have emailed the email address you stated multiple times.
Response from WorthpointDec 17, 2024
Hi Rebecca,
We'd love to get to the bottom of this, however with just your first name, we're unable to conduct any research. Please contact us at the information below, and we'll be able to to assist right away.
Thanks!
WorthPoint Customer Care Team
877-481-5750
[email protected]
BG
Brett G.
Thieving scumbags.
Those shitbags just took $US300.
So, Worthpoint (a generally fairly terrible service, anyway) decided to raise my subscription fee by about a third and, rather than continue to take monthly withdrawals (as per our agreement), they decided to take one large yearly payment.
Obviously, the advantage to them is it provides 11 less opportunities per year for subscribers to remember that they should cancel this crappy service.
When they took the yearly payment, I noticed, contacted them immediately and they agreed to a refund. However, the refund never seemed to appear. After asking them several times where the refund was they sent me a message telling me that the refund had been processed with some additional drivel about how maybe I just can't see the refund.
I had to get the refund from PayPal. I would never go anywhere near Worthpoint ever again.
Response from WorthpointNov 28, 2024
Hello Brett,
Thank you for leaving us a review. Please know that we’ve already refunded and canceled the subscription renewal. However, we want to take this opportunity to clear things up for you.
It looks like an annual subscription was created and paid for on 11/22/23, and the following year the subscription renewal took effect on 11/22/24. The payment method on file was initially declined on that date, and WorthPoint emailed the notice of decline to you. Our payment decline notifications outline the subscription, and encourage our customers to contact us for any assistance. Without contact to our customer care team, the subscription was eventually charged and renewed on 11/26/24.
It is not our intention to force any user to renew their subscription, and they are always free to cancel at any time. Our customer care team is available to assist with any cancellation requests. We are available Monday through Friday, from 9am to 7pm EST.
As previously mentioned, we have canceled the subscription and refunded the charge. Please allow 3 to 5 business days for the refund to reflect. As always, feel free to contact us if you have additional questions.
Thanks,
The WorthPoint Team
[email protected]
877-481-5750
TC
Terri Costantini N.
Customer service is non-existent
Customer service is non-existent. They don't answer or return calls or emails. Site was frequently down or wouldn't accept my password, etc.
Response from WorthpointNov 11, 2024
Hi Terri,
We're happy to help here, and we're sorry that you haven't had a better experience with us. We see that there is an account associated with your name in our records, however that account was canceled in 2021. Please forward your information to [email protected] so that we can find the account right away. We look forward to chatting with you.
Thanks,
The WorthPoint Team
[email protected]
877-481-5750
JL
J L.
Not thrilled
Not thrilled. I give you my name and et all for a free membership 7days/7 look up and I cannot see the prices. I came to you through a major reseller on YouTube. Guess I won't trust either.
Response from WorthpointOct 31, 2024
Hello,
Thank you for your review. We certainly want to be sure you are able to utilize our free trial, which is indeed 7 lookups or 7 days. However we need some information from you to get you the best assistance possible. Please contact our customer care team so we can help out right away.
Thanks,
WorhtPoint Team
[email protected]
877-481-5750
NI
Nicholas I.
I realized when Was in the market for a…
I realized when Was in the market for a folding knife, I was browsing their website And noticed that you can’t access prices without having an account and contributing. I just can’t understand why they must not disclose the price of an item without an account. Completely unnecessary
Response from WorthpointOct 31, 2024
Hello Nicholas,
We appreciate your review, and we're happy to help here. WorthPoint is an online price guide, so we don't actually sell anything. We help our subscribers determine the sold history of an item to determine what their item could possibly be worth. We house over 600 million listings ranging back to 2006.
If you need any assistane or have any questions, please contact us immediately via our customer care team. We're happy to help!
Thanks,
WorhtPoint Team
[email protected]
877-481-5750
