WorthpointReviews of worthpoint.com

I had started a free Worthpoint trial for 7 free price lookups and after signing up through PayPal it wouldn't let me see ANY prices without "activating" my account. I clicked activate and it evidently charged $19.99 (unauthorized) and STILL wouldn't show me any prices for lookup. This was a total scam!

I signed up for a free/trial version a couple of weeks back and, due to terrible (or perhaps brilliantly deceptive) web design 'activated' full membership and was charged for the service. Trying to get a full refund has proven impossible. They have also refused to provide details of their legal counsel. Buyer beware, Worthpoint are a scam site that will seek to charge you for a service that you never asked for or requested.

Firstly, all of the information they provide is 100% from past Ebay listings... there is nothing from any other outlet, nothing from any auction houses, just Ebay ... as if Ebay is the end-all-be-all of determining an items's true value. When I tried to cancel my trial membership, I was not able to. Their directions for cancellation do not work and the "help" feature is non-working as well. Clicking "help" only takes you back to the home page. Also, there is no contact phone number. After an internet search, I did eventually locate a phone number, but nobody picks up. I had to contact my credit card before the trial expired to let them know ahead of time that this charge will be disputed when it appears. Just to update, they placed the charge on my credit card and I disputed it, and Worthpoint didn't even respond to the complaint because they knew they were wrong. Because they didn't respond, I received my credit. What a nightmare this company is!

If so many people have the same experience you should believe them. Worthpoint continues to charge your credit card after you write to them to no longer do so. They have taken their Goantiques site to the lowest page views of any other comparable site because of their neglect to maintain it. They promise fixes then never provide them. Their price guide consists of old ebay results and those taken from their Goantiques dealers. They excel in telling people their product will get better in the future, yet after years it only gets worse.

I also wanted to try the 7 day free trial, however I cancelled after 2 days. I was charged $24.99 a few days later. I called them wanting a refund, however, they told me that I "upgraded" during my 2 day free trial and that was extra. On thier site, there is NOTHING said about being charged extra if you upgade, so I had to argue my case. They decided to refund me only half of my money back, so I still got stuck with a $12.95 bill for using their site for 2 days. How fair is that? :(

I tried Worthpoints 7 day free trial because I wanted to look something up and find its value. I did not find it and went into unsubscribe the very same day I signed up because I did not want to forget and get charges. It said my cancellation went through but I noticed they were charging me every month for the past 5 months. and DOUBLE DIPPING! 2 - $9.99 charges a couple days apart each and every month since August 2010. I emailed and called and they simply refused to help me or even consider crediting me back for the charges. Do not trust them. I even googled them and they also have goantiques.com and other sites. I also found them on the BBB with a "F" rating with many complaints just like mine! They simply are not trustworthy so do not give them your credit card info because if you ever do cancel they mysteriously say ... "No you did not." and they will not work with you to help you.