WorthpointReviews of worthpoint.com

I signed up for the FREE trial to see if it was worth the money. My transaction was declined due to insufficient funds. Why were they trying to take money if they say they wont charge till after 7 days are up? I tried to read all fine print and didnt see anything about that, i didnt see about 7 searches ethier. So glad i was declined! I live on a fixed income. I cant afford loosing 40 right now. Your better off reading the reviews more so than thier fine print! Then u will know what the deal is.

Hi i needed something reliable to see true prices on antique pocket watches,i tryed it one day looking up two watches and it brought me to ebay,thats not a professional sight for prices,hell i do that now for refrence. So after not being satisfied i immediately cancelled within an hour of sighning up ,today they still billed me for the sight ,wonder if i have to get new card these people are a scam beware,i will be trying to get money back .and ill call better buisness bureau if money not returned

Beware - Worthpoint says you have a 7 day free trial period to test our the site, but in all reality, if you use the service during that time, they charge you. So when I discovered Worthpoint just recycles eBay sold prices on their site, I cancelled after 2 days. I was given a PARTIAL refund for using the service. That is just plain false advertising, and when I tried to speak with management about it, that person was "out of the office". Worthpoint should be named Worthless. Just use eBay and stay away from Worthless.

They made the whole refund process very difficult!!! Claimed they dont do refunds at all over the phone which is a lie as soon as I reached out to my cc company I got an email from them about a refund.

I had a terrible experience with Worthpoint. Their "free" trial consists of 7 clicks. Beyond that, you're charged ($19.99 a month in my case). I was charged for my first month on 1/31 and cancelled 2/28 but was still charged for the second month. Apparently, the policy says "two-days" prior to billing. After I cancelled, even though I had already been charged, I was blocked from using the site. I contacted their customer service department immediately and they have refused to refund my money or even give me another month to use their product. I would definitely NOT recommend this company. Terrible customer service

I had a Subscription for two years. Someone from their accounting department called during the second year and asked to update my credit card information. I said no and said that I no longer wanted to renew my subscription. A month or so later they auto-renewed my membership and now will not refund the money. They have offered a partial refund and now even that did not go on my credit card. So I am out $199 for a service that I have not used and do not want any more. I keep getting the run around each time I call. Do not auto-renew if you use this website.

I am not sure who the target customer is for this service. Given that it markets itself as the largest resource for researching and valuing antiques and collectibles, it would appear that they are targeting dealers and appraisers of antiques and collectibles. However, I can't imagine any experienced dealer or appraiser finding this site useful. Worthpoint appears to be, for the most part, an amalgamator of eBay sales data for the past several years (though the most recent data still seems to be over a month old). They claim to have data from a limited number of auction houses, though no auction house results came up in any of my searches - despite the fact that other (free) auction data sites did have results for those same searches. In most (if not all) of my searches, I found all of the relevant information provided by worthpoint from other (free) online sources. In addition, I was able to find many more relevant results and more comprehensive data from other (again, free) auction data amalgamators, individual auction house websites, pinterest, and google. While the site does have a marks library, it is not searchable in any meaningful way (at least not for the $20 a month subscription) and it provides no details on the marks (though there is an option to upgrade which presumably includes more info?). So, at $20 a month (plus whatever the additional fees might be for the upgraded services), this service is overpriced by at least $19. I won't detail my experiences with the unprofessional, rude and/or non-responsive customer service, as it seems that's been covered pretty extensively by other reviewers here (and this review is long enough!) Finally, their business model, which requires customers to sign up for a paid service in order to receive a free trial, seems to rely on their customers failing to read the small print (and not realizing they need to cancel the paid service or incur automatic monthly paypal charges) and/or forgetting to cancel and/or just being too busy to pay attention. In general, I think that when any business requires customers to permit automatic payments in order to receive a free trial, it should really raise a red flag about the company and the service it provides. Whether it's a site that promises to match you with the best landscapers or provide you with the largest resource for researching antiques and collectibles, if the service has value, I think customers will happily purchase and pay for services when needed.

Charged my card for a service I did not use. Free seven day trial to see prices. Used the service to look up one price. Basically fraud, due to them making you put in your card for the "free trial." I will never use this service again.